SolarWinds World Tour: Partner & Customer Perspectives

Name: SolarWinds World Tour: Partner & Customer Perspectives
Uploaded: 2026-06-18T17:42:21-04:00
Duration: 4 min 11 s
Description: TL;DR SolarWinds World Tour events educate customers and partners about the company's expanded portfolio beyond network monitoring, including observability, cloud monitoring, and vulnerability management capabilities. The platform provides unified vis...

Solarwinds

06/18/2026

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Transcript

We're here, we're local, we're making investments in these markets. We're making investments in our products and we're making investments in our partners. We're really passionate about what we've got in the market today. I think for us it's understanding what is new from SolarWinds, what's going on, what's our perspective in the market and sort of engage with customers at a local level. The market is changing dynamically and you look at where our roadmap is and where we're going in the market. That to me is something for customers and partners to get excited about with SolarWinds. Many customers still know us from being the network guys because that's where we came from. We exist since 1999, so a long time. Back in the days we focused on network monitoring only. And customers who know us for a long time might not be even aware of what else we do. We have a huge portfolio. We do a lot more than just network monitoring. And we always enjoy coming back to Johannesburg because we have loads of customers here and they travel from all over Africa just to meet us. There's loads of useful information. But more importantly, we are here on site also to talk to our customers. That's the reason we do the world tour. For monitoring the environment, SolarWinds is the way to go. Why? It gives you visibility of the whole environment. The VM, server, 365, cloud, Azure. All those environments that you have in your organization. You are able to monitor it in one tool. And also able to see the vulnerability side because there's a vulnerability module there. You can remediate those vulnerabilities. So the tool is everything. Special for reporting. You can have your monthly report of everything that is happening in your environment. Availability of your switches. Availability of your application for the month. Availability of the servers. So it gives you availability of your VM environment. There's that virtualization environment. We've been using SolarWinds, I think, for more than 10 years now. So using the product. One of the most important things our organization has benefited from SolarWinds is that we have improved how we manage our environment. I think it's an important tool for us now. SolarWinds brings a lot of comfort to me in that the foundation of how they've built their product suite. You can start at the bottom and you can build up. And it gets more exciting, more shiny, and more fancy as you move through the stack. But they give you the ability to build a solid foundation. We wanted something that's stable, that has been around the block. That you can use just out the box. And SolarWinds ticked all those boxes. Bringing those distributed environments into a single pane of glass was what we were after. We chose SolarWinds almost 20 years ago. And we've never looked back. So we think of ourselves as part of the big SolarWinds family. We're part of the same team. Today at the world tour, we launched our internship program. We're putting out there an opportunity for the youth to come in and learn. And get the SolarWinds skills. We'll onboard them, make sure that they have all the necessary technical skills. That by the end of the learnership, they'll be able to go out into the big market and to be employable. Looking at the industries that we serve, they run from finance, telecommunications, utilities, and even energy. So our clients have different needs. And SolarWinds solutions are able to provide us with customizable modules that really meet the needs of those industries. So when I think of our partnership with SolarWinds, these are the words that come into my mind. Easy and simple. Supportive. Consistent. And excellent. I chose SolarWinds as a partner about six years ago. We looked at several solutions and we thought SolarWinds would be the best fit. Especially for our market in Africa. I think over the last few years, we've seen a lot of innovation. We now have observability, which has really changed the game. SolarWinds gives us visibility to our customer environment. So for me, I normally say it helps my customers sleep at night. We're able to provide our customers a single pane of glass across the IT ecosystem. So that is why we continue to choose SolarWinds. www.solarwinds.com

TL;DR

SolarWinds World Tour events educate customers and partners about the company's expanded portfolio beyond network monitoring, including observability, cloud monitoring, and vulnerability management capabilities.
The platform provides unified visibility across hybrid environments (on-premises, Azure, Microsoft 365, virtualization) through a single pane of glass, with customers reporting 10-20 year relationships with the vendor.
SolarWinds launched an internship program in Africa to develop local technical talent, reflecting its strategy of making regional market investments and building long-term partner ecosystems.

Summary

This video captures highlights from a SolarWinds World Tour event in Johannesburg, South Africa, featuring perspectives from SolarWinds executives, partners, and customers. The event focuses on educating attendees about SolarWinds' expanded portfolio beyond its network monitoring roots, emphasizing the company's evolution into a comprehensive observability platform. Speakers discuss SolarWinds' 25-year history, its investments in local markets and partner programs, and the launch of a new internship initiative aimed at developing technical talent in Africa. Customer testimonials highlight the platform's ability to provide unified visibility across hybrid environments including on-premises infrastructure, cloud platforms like Azure and Microsoft 365, and virtualization environments. Partners emphasize the solution's ease of deployment, customizability across industries like finance, telecommunications, and energy, and SolarWinds' consistent support model. The event underscores SolarWinds' strategy to position itself as more than a legacy network monitoring vendor, showcasing its observability capabilities and commitment to regional market engagement.

Chapters

0:00 - World Tour Mission & Goals
0:36 - Beyond Network Monitoring
1:14 - Customer Testimonials
2:46 - Internship Program Launch

Key Quotes

0:36 "Many customers still know us from being the network guys because that's where we came from."
0:53 "We have a huge portfolio. We do a lot more than just network monitoring."
2:38 "We chose SolarWinds almost 20 years ago. And we've never looked back."
3:44 "We now have observability, which has really changed the game."

FAQ

What does SolarWinds monitor beyond network infrastructure?

SolarWinds provides monitoring across virtualization environments, servers, Microsoft 365, cloud platforms like Azure, and includes vulnerability management capabilities. The platform consolidates visibility across these diverse environments into a single pane of glass with comprehensive reporting on availability and security posture.

How does SolarWinds support partners in emerging markets like Africa?

SolarWinds invests in local markets through World Tour events, partner programs, and initiatives like the new internship program in Africa. Partners receive technical enablement, consistent support, and access to customizable modules that address industry-specific needs across finance, telecommunications, utilities, and energy sectors.

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