Summary
Michael Yates from All Lines Technology discusses the MSP experience with ConnectWise security solutions, emphasizing the importance of finding a true partner rather than just a vendor. He highlights the operational efficiency of ConnectWise SIEM, which can onboard customers in one to two hours compared to traditional SIEM solutions that require months of tuning and dedicated resources. Yates also addresses the MDR offering powered by SentinelOne, noting that onboarding calls take 30-45 minutes and customers can see measurable return on investment within the first day. The contrast with legacy SIEM implementations—which have ramp-up and tuning times measured in months or years—underscores the value proposition for MSPs seeking to deliver security services without extensive overhead. The testimonial positions ConnectWise as a partner that provides not just technology but ongoing guidance, market insights, and best practices from the MSP community.
