Truth in IT
    • Sign In
    • Register
        • Videos
        • Channels
        • Pages
        • Galleries
        • News
        • Events
        • All
Truth in IT Truth in IT
  • Data Management ▼
    • Converged Infrastructure
    • DevOps
    • Networking
    • Storage
    • Virtualization
  • Cybersecurity ▼
    • Application Security
    • Backup & Recovery
    • Data Security
    • Identity & Access Management (IAM)
    • Zero Trust
    • Compliance & GRC
    • Endpoint Security
  • Cloud ▼
    • Hybrid Cloud
    • Private Cloud
    • Public Cloud
  • Webinar Library
  • TiPs
  • DRAW
  • CPE

MSP Partner Perspective: ConnectWise SIEM & MDR Value

Connectwise
05/08/2026
0 (0%)
Share
  • Comments
  • Download
  • Transcript
Report Like Favorite
  • Share/Embed
  • Email
Link
Embed

Transcript


not just a manufacturer, but finding a partner that can guide us for using the tool, giving us guidance as far as what others think from the MSP perspective, how they're utilizing it, but also keeping up to date on what's changing, keeping up with the market. Most SIEM technologies are cumbersome, time-consuming. You need dedicated resources in order to manage them. Using ConnectWise SIEM as the example, for our customers, it takes us an hour to two hours to onboard them. Can't do that with any other SIEM. If we look at MDR, SentinelOne being behind that, the onboarding calls are very simple. It takes approximately 30 to 45 minutes to show our customers that value and that return on investment they can see within the first day is paramount compared to, if we look at SIEM, ramp-up times, tuning times are measured in months, if not years, and we're able to show that value within the first couple of weeks is just huge, absolutely huge.

TL;DR

  • ConnectWise SIEM onboards customers in 1-2 hours versus months-long implementations required by traditional SIEM solutions, eliminating the need for dedicated resources.
  • The MDR solution powered by SentinelOne demonstrates ROI within the first day through 30-45 minute onboarding calls, compared to weeks or months with legacy approaches.
  • All Lines Technology values ConnectWise as a true partner providing MSP-specific guidance, market insights, and community best practices beyond just product resale.

Summary

Michael Yates from All Lines Technology discusses the MSP experience with ConnectWise security solutions, emphasizing the importance of finding a true partner rather than just a vendor. He highlights the operational efficiency of ConnectWise SIEM, which can onboard customers in one to two hours compared to traditional SIEM solutions that require months of tuning and dedicated resources. Yates also addresses the MDR offering powered by SentinelOne, noting that onboarding calls take 30-45 minutes and customers can see measurable return on investment within the first day. The contrast with legacy SIEM implementations—which have ramp-up and tuning times measured in months or years—underscores the value proposition for MSPs seeking to deliver security services without extensive overhead. The testimonial positions ConnectWise as a partner that provides not just technology but ongoing guidance, market insights, and best practices from the MSP community.

Chapters

0:00 - Finding a True Partner
0:36 - SIEM Implementation Efficiency
0:56 - MDR Onboarding and ROI

Key Quotes

0:14 "... finding a partner that can guide us for using the tool, giving us guidance as far as what others think from the MSP perspective, how they're utilizing it, but also keeping up to date on what's changing, keeping up with the market ..."
0:46 "Using ConnectWise SIEM as the example, for our customers, it takes us an hour to two hours to onboard them. Can't do that with any other SIEM."
1:15 "SIEM, ramp-up times, tuning times are measured in months, if not years, and we're able to show that value within the first couple of weeks is just huge, absolutely huge ..."

Categories:
  • » Cybersecurity » Endpoint Security
  • » Data Protection
Channels:
News:
Events:
Tags:
  • Security Operations
  • Customer Story
  • SIEM
  • Endpoint Management
  • Best Practices
  • SIEM implementation
  • MSP security services
  • ConnectWise SIEM
  • SentinelOne MDR
  • customer onboarding
  • partner ecosystem
  • security operations efficiency
  • time to value
Show more Show less

Browse videos

  • Related
  • Featured
  • By date
  • Most viewed
  • Top rated
  •  

              Video's comments: MSP Partner Perspective: ConnectWise SIEM & MDR Value

              View CPE Certificates

              Upcoming 360 View Events

              • Nov
                19

                Securing the Microsoft Enterprise: Strengthening Configuration Management, Identity Security, and Data Protection

                11/19/202601:00 PM ET
                More events

                XStreaminars (watch here)

                • Nov
                  10

                  Zendesk: From AI Readiness to Results: A Framework for Transforming IT Service

                  11/10/202601:00 PM ET
                  • Nov
                    12

                    Leaving VMware Means Leaving vSAN: Your VMware Exit Is Really a Storage Decision

                    11/12/202601:00 PM ET
                    More events

                    Industry Events (Sponsor Hosted)

                    • Nov
                      10

                      Agentic Shopping Trends: Insights for the 2026 Holiday Season

                      11/10/202601:00 PM ET
                      • Nov
                        19

                        Zendesk Deep Dive: Get the work done faster with Employee Service AI Agents

                        11/19/202601:00 PM ET
                        • Nov
                          19

                          A Deep Dive into Muse, Dots, and Duet's Impact on Your Website

                          11/19/202601:00 PM ET
                          • Dec
                            03

                            CISO Insights: Steering Cybersecurity Strategies in an AI-Driven Era

                            12/03/202601:00 PM ET
                            • Jan
                              19

                              HUMAN Dialogue: Embracing the Rise of the Empowered AI Consumer.

                              01/19/202702:00 PM ET
                              More events

                              Upcoming Webinar Calendar

                              • 11/10/2026
                                01:00 PM
                                11/10/2026
                                Zendesk: From AI Readiness to Results: A Framework for Transforming IT Service
                                https://www.truthinit.com/index.php/channel/2191/zendesk-from-ai-readiness-to-results-a-framework-for-transforming-it-service/
                              • 11/10/2026
                                01:00 PM
                                11/10/2026
                                Agentic Shopping Trends: Insights for the 2026 Holiday Season
                                https://www.truthinit.com/index.php/channel/2219/agentic-shopping-trends-insights-for-the-2026-holiday-season/
                              • 11/12/2026
                                01:00 PM
                                11/12/2026
                                Leaving VMware Means Leaving vSAN: Your VMware Exit Is Really a Storage Decision
                                https://www.truthinit.com/index.php/channel/2192/leaving-vmware-means-leaving-vsan-your-vmware-exit-is-really-a-storage-decision/
                              • 11/19/2026
                                01:00 PM
                                11/19/2026
                                Securing the Microsoft Enterprise: Strengthening Configuration Management, Identity Security, and Data Protection
                                https://www.truthinit.com/index.php/channel/2076/securing-the-microsoft-enterprise-strengthening-configuration-management-identity-security-and-data-protection/
                              • 11/19/2026
                                01:00 PM
                                11/19/2026
                                Zendesk Deep Dive: Get the work done faster with Employee Service AI Agents
                                https://www.truthinit.com/index.php/channel/2181/zendesk-deep-dive-get-the-work-done-faster-with-employee-service-ai-agents/
                              • 11/19/2026
                                01:00 PM
                                11/19/2026
                                A Deep Dive into Muse, Dots, and Duet's Impact on Your Website
                                https://www.truthinit.com/index.php/channel/2228/a-deep-dive-into-muse-dots-and-duets-impact-on-your-website/
                              • 12/03/2026
                                01:00 PM
                                12/03/2026
                                CISO Insights: Steering Cybersecurity Strategies in an AI-Driven Era
                                https://www.truthinit.com/index.php/channel/2231/ciso-insights-steering-cybersecurity-strategies-in-an-ai-driven-era/
                              • 01/19/2027
                                02:00 PM
                                01/19/2027
                                HUMAN Dialogue: Embracing the Rise of the Empowered AI Consumer.
                                https://www.truthinit.com/index.php/channel/2160/human-dialogue-embracing-the-rise-of-the-empowered-ai-consumer/
                              Truth in IT
                              • Sponsor
                              • About Us
                              • Terms of Service
                              • Privacy Policy
                              • Contact Us
                              • Preference Management
                              Desktop version
                              Standard version