Summary
This demonstration showcases the resiliency capabilities built into the Netskope One platform, specifically how the NewEdge infrastructure ensures continuous connectivity for both on-premises and remote users. The demo walks through a real-world failover scenario where a user connected to the San Francisco data center experiences a simulated failure and is automatically redirected to the Los Angeles data center with no disruption. The platform uses Global Server Load Balancing (GSLB) to identify up to 10 backup data centers ranked by lowest latency, ensuring users always connect to the optimal available location. Beyond on-ramp resiliency, Netskope actively monitors network conditions between users and their destinations, proactively rerouting traffic when congestion, ISP issues, or fiber cuts degrade performance. The video also highlights the trust portal for monitoring service health across data plane and management plane services globally, and notes that Netskope backs these capabilities with industry-leading SLAs covering both availability and round-trip processing latency for encrypted and non-encrypted traffic.
