Transcript
I am the CEO and founder of CertiVend, a vendor-side security certification and attestation company. KnowBe4 reinforces the idea that security is part of everyone's role. KnowBe4's security awareness training helps manage phishing risk, social engineering exposure, and inconsistent user behavior. The objective was to find a solution that treated security awareness as a risk-based control rather than a compliance requirement. I chose KnowBe4 because it enabled a move away from a one-size-fits-all training toward a more adaptive risk-based approach. One of the most persistent challenges is managing human-centric risk at scale. Users have different behaviors, awareness levels, and exposures to threat. KnowBe4 helped identify where users struggled and enabled a more structured approach. What I value most is the ability to target training based on real user behavior while still giving leadership a holistic view of the organizational strengths, gaps, and trends. Organizations that consistently use KnowBe4's security awareness training typically see a measurable reduction in successful phishing attempts over time. By using realistic scenarios and targeted training, users become more engaged and more confident in identifying threats. Over time, this leads to a stronger security culture and a measurable reduction in human risk. The support experience has been professional and responsive with a strong understanding of enterprise security awareness programs and the operational realities of running them at scale. As cybersecurity threats continue to evolve and become more difficult to detect, organizations will need security awareness programs that adapt just as quickly. KnowBe4 has consistently aligned on how I believe human risk should be assessed and managed both prior enterprise roles and now with CertiVance's attestation-driven approach.
