Summary
TBAuctions, a Netherlands-based online auction platform operating across Europe, faced significant security awareness challenges with a small DevOps team managing security and compliance. With an initial phish-prone percentage of 40%, the company needed an automated solution that could deliver multilingual training content without requiring extensive internal resources. By implementing KnowBe4's security awareness platform, TBAuctions leveraged AI Defense Agents to automate phishing simulations and personalized training campaigns, integrating seamlessly with their Office 365 environment. The results were dramatic: within months of deployment, their phish-prone percentage dropped from 40% to just 6%. The platform's extensive content library, available in multiple European languages, enabled the lean team to maintain high-frequency, high-quality security training that would have been impossible to sustain manually. DevOps Engineer Jasper van der Straten emphasizes that automation was the key differentiator, allowing AI agents to tailor phishing tests and training to individual employee needs while handling employee onboarding and offboarding automatically.
