Truth in IT
    • Sign In
    • Register
        • Videos
        • Channels
        • Pages
        • Galleries
        • News
        • Events
        • All
Truth in IT Truth in IT
  • Data Management ▼
    • Converged Infrastructure
    • DevOps
    • Networking
    • Storage
    • Virtualization
  • Cybersecurity ▼
    • Application Security
    • Backup & Recovery
    • Data Security
    • Identity & Access Management (IAM)
    • Zero Trust
    • Compliance & GRC
    • Endpoint Security
  • Cloud ▼
    • Hybrid Cloud
    • Private Cloud
    • Public Cloud
  • Webinar Library
  • TiPs
  • DRAW
  • CPE

ConnectWise RMM Rebuilt: Automation & Patching

Connectwise
07/24/2026
0 (0%)
Share
  • Comments
  • Download
  • Transcript
Report Like Favorite
  • Share/Embed
  • Email
Link
Embed

Transcript


the hours we put in when no one was watching, the long nights, the drive to make it right, the work you don't see until it starts to show. The comeback. Every sprint, every push, every release. All for this. We rebuilt what needed to be better. To deliver the RMM... Wait! You forgot to put a closing bracket there. Oh, yeah. To deliver the RMM you asked for. The one you deserve. Because that's who it's for. You. The techs who pushed us. The users who challenged us. The Redditors who... who Reddited us. This is the comeback. We made a stronger tool that's automation-ready with more patching, smarter alerts, faster scripts, and deeper data visibility. ConnectWise RMM. Visit www.connectwise.com slash try RMM.

TL;DR

  • ConnectWise announces a rebuilt RMM platform positioned as a direct response to user feedback and community criticism from technicians and online forums.
  • The updated tool features automation-ready architecture, enhanced patching capabilities, smarter alerting systems, faster scripting performance, and deeper data visibility.
  • The vendor frames this as a 'comeback' release built specifically for MSP technicians, acknowledging past limitations and emphasizing the development effort invested in improvements.

Summary

This promotional video announces a major rebuild of ConnectWise RMM, positioning it as a response to user feedback and community criticism. The vendor frames the release as a 'comeback' driven by input from technicians, users, and online communities who challenged the product's previous limitations. The new version emphasizes automation capabilities, enhanced patching functionality, smarter alerting, faster scripting, and improved data visibility. The messaging acknowledges past shortcomings while highlighting the development effort invested in addressing user demands. ConnectWise positions this release as a tool built specifically for the MSP technicians who rely on it daily, with a direct call-to-action to trial the updated platform.

Chapters

0:00 - The Comeback Narrative
0:24 - Development Acknowledgment
0:34 - User-Driven Development
0:46 - Product Capabilities Overview

Key Quotes

0:23 "To deliver the RMM you asked for. The one you deserve."
0:41 "The Redditors who... who Reddited us."
0:46 "We made a stronger tool that's automation-ready with more patching, smarter alerts, faster scripts, and deeper data visibility."

FAQ

What are the key improvements in the rebuilt ConnectWise RMM?

The updated platform features automation-ready architecture, enhanced patching capabilities, smarter alert systems, faster scripting performance, and deeper data visibility. These improvements were driven by feedback from technicians, users, and online communities who identified gaps in the previous version.


Categories:
  • » Cybersecurity » Endpoint Security
  • » Data Protection
Channels:
News:
Events:
Tags:
  • Endpoint Management
  • Getting Started
  • Demo
  • Best Practices
  • Remote Monitoring and Management
  • MSP Tools
  • Automation
  • Patch Management
  • Product Rebuild
  • User Feedback Integration
  • Scripting Performance
Show more Show less

Browse videos

  • Related
  • Featured
  • By date
  • Most viewed
  • Top rated
  •  

              Video's comments: ConnectWise RMM Rebuilt: Automation & Patching

              View CPE Certificates

              Upcoming 360 View Events

              • Nov
                19

                Securing the Microsoft Enterprise: Strengthening Configuration Management, Identity Security, and Data Protection

                11/19/202601:00 PM ET
                More events

                XStreaminars (watch here)

                • Oct
                  27

                  Illumio: See It. Stop It. Contain It. Lateral Movement Defense in Action

                  10/27/202611:00 AM ET
                  • Oct
                    28

                    EnvZero: Near-Zero Time to Resolution--Live Agentic Remediation for Failed and Drifted Infrastructure

                    10/28/202601:00 PM ET
                    • Nov
                      10

                      Zendesk: From AI Readiness to Results: A Framework for Transforming IT Service

                      11/10/202601:00 PM ET
                      • Nov
                        12

                        Leaving VMware Means Leaving vSAN: Your VMware Exit Is Really a Storage Decision

                        11/12/202601:00 PM ET
                        More events

                        Industry Events (Sponsor Hosted)

                        • Oct
                          27

                          Maximize the Value and Security of Your Microsoft Investment

                          10/27/202611:00 AM ET
                          • Oct
                            27

                            The HUMAN Experience: Real-Time Insights into Page Intelligence

                            10/27/202601:00 PM ET
                            • Oct
                              28

                              Ensuring Universal AI Security Across the APAC Region

                              10/28/202601:00 AM ET
                              • Oct
                                28

                                EMEA: Ensuring Comprehensive AI Security Across All Fronts

                                10/28/202606:00 AM ET
                                • Oct
                                  28

                                  Securing AI Across the Americas for a Safer Future

                                  10/28/202601:00 PM ET
                                  More events

                                  Upcoming Webinar Calendar

                                  • 10/27/2026
                                    11:00 AM
                                    10/27/2026
                                    Maximize the Value and Security of Your Microsoft Investment
                                    https://www.truthinit.com/index.php/channel/2178/maximize-the-value-and-security-of-your-microsoft-investment/
                                  • 10/27/2026
                                    11:00 AM
                                    10/27/2026
                                    Illumio: See It. Stop It. Contain It. Lateral Movement Defense in Action
                                    https://www.truthinit.com/index.php/channel/2182/see-it-stop-it-contain-it-lateral-movement-defense-in-action/
                                  • 10/27/2026
                                    01:00 PM
                                    10/27/2026
                                    The HUMAN Experience: Real-Time Insights into Page Intelligence
                                    https://www.truthinit.com/index.php/channel/2139/the-human-experience-real-time-insights-into-page-intelligence/
                                  • 10/28/2026
                                    01:00 AM
                                    10/28/2026
                                    Ensuring Universal AI Security Across the APAC Region
                                    https://www.truthinit.com/index.php/channel/2125/ensuring-universal-ai-security-across-the-apac-region/
                                  • 10/28/2026
                                    06:00 AM
                                    10/28/2026
                                    EMEA: Ensuring Comprehensive AI Security Across All Fronts
                                    https://www.truthinit.com/index.php/channel/2127/emea-ensuring-comprehensive-ai-security-across-all-fronts/
                                  • 10/28/2026
                                    01:00 PM
                                    10/28/2026
                                    Securing AI Across the Americas for a Safer Future
                                    https://www.truthinit.com/index.php/channel/2126/securing-ai-across-the-americas-for-a-safer-future/
                                  • 10/28/2026
                                    01:00 PM
                                    10/28/2026
                                    EnvZero: Near-Zero Time to Resolution--Live Agentic Remediation for Failed and Drifted Infrastructure
                                    https://www.truthinit.com/index.php/channel/2179/envzero-near-zero-time-to-resolution-live-agentic-remediation-for-failed-and-drifted-infrastructure/
                                  • 11/04/2026
                                    11:00 AM
                                    11/04/2026
                                    Aligning Agentic Intent: Understanding Your Agents' Purpose vs. Their Actions
                                    https://www.truthinit.com/index.php/channel/2158/aligning-agentic-intent-understanding-your-agents-purpose-vs-their-actions/
                                  • 11/05/2026
                                    02:00 PM
                                    11/05/2026
                                    HUMAN Dialogue: Embracing the Rise of the Empowered AI Consumer.
                                    https://www.truthinit.com/index.php/channel/2160/human-dialogue-embracing-the-rise-of-the-empowered-ai-consumer/
                                  • 11/05/2026
                                    02:00 PM
                                    11/05/2026
                                    Reclaim Your Evenings: Leverage Data Intelligence to Minimize Risk and Boost AI Adoption
                                    https://www.truthinit.com/index.php/channel/2172/reclaim-your-evenings-leverage-data-intelligence-to-minimize-risk-and-boost-ai-adoption/
                                  • 11/10/2026
                                    01:00 PM
                                    11/10/2026
                                    Zendesk: From AI Readiness to Results: A Framework for Transforming IT Service
                                    https://www.truthinit.com/index.php/channel/2191/zendesk-from-ai-readiness-to-results-a-framework-for-transforming-it-service/
                                  • 11/12/2026
                                    01:00 PM
                                    11/12/2026
                                    Leaving VMware Means Leaving vSAN: Your VMware Exit Is Really a Storage Decision
                                    https://www.truthinit.com/index.php/channel/2192/leaving-vmware-means-leaving-vsan-your-vmware-exit-is-really-a-storage-decision/
                                  • 11/19/2026
                                    01:00 PM
                                    11/19/2026
                                    Securing the Microsoft Enterprise: Strengthening Configuration Management, Identity Security, and Data Protection
                                    https://www.truthinit.com/index.php/channel/2076/securing-the-microsoft-enterprise-strengthening-configuration-management-identity-security-and-data-protection/
                                  • 11/19/2026
                                    01:00 PM
                                    11/19/2026
                                    Zendesk Deep Dive: Get the work done faster with Employee Service AI Agents
                                    https://www.truthinit.com/index.php/channel/2181/zendesk-deep-dive-get-the-work-done-faster-with-employee-service-ai-agents/
                                  Truth in IT
                                  • Sponsor
                                  • About Us
                                  • Terms of Service
                                  • Privacy Policy
                                  • Contact Us
                                  • Preference Management
                                  Desktop version
                                  Standard version