Accessing Claroty Support Center Resources

Name: Accessing Claroty Support Center Resources
Uploaded: 2026-07-15T17:39:27-04:00
Duration: 59 s
Description: Claroty Idea Portal: Neste corte do Claroty Level-up Technical Webinar, Felipe Coelho Ribeiro, aborda a evolução da ferramenta, novas features e melhorias. Para assistir ao webinar completo, acesse: https://claroty.registration.goldcast.io/events/7d604...

Claroty

07/15/2026

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TL;DR

The Claroty dashboard includes a direct access point to the Support Center via a tab in the upper right corner, providing immediate access to help resources without leaving the platform.
The Support Center consolidates knowledge base articles, training materials, platform documentation, and technical support case information in one centralized location.
Users can track open support cases and receive notifications about new features, improvements, and corrections released for the platform through this integrated portal.

Summary

This brief demonstration highlights a key feature within the Claroty platform dashboard — direct access to the Claroty Support Center. The speaker describes this capability as a "hidden treasure" that many users may overlook. By clicking a tab in the upper right corner of the dashboard, users can immediately access comprehensive support resources including the knowledge base, training materials, platform documentation, technical support case tracking, and release notifications. This integrated access point consolidates critical support information within the working environment, eliminating the need to navigate away from the platform to find help or stay informed about platform updates and improvements.

Chapters

0:00 - Introduction to Support Resources
0:08 - Hidden Dashboard Feature
0:27 - Support Center Capabilities

Key Quotes

0:08 "I wanted to show here a resource that looks like a hidden treasure inside our portal ..."
0:27 "What is the Clarity Support Center? It is the information where we can, through this portal, have access to the knowledge base, to training information about the resources and the platform ..."

FAQ

Where do I find the Claroty Support Center in the platform?

The Support Center is accessible through a tab located in the upper right corner of the Claroty dashboard. This provides direct access without leaving your working environment.

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