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ZCC Forwarding Profile Configuration & Best Practices

Zscaler
05/26/2026
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TL;DR

  • ZCC uses two distinct profiles: the Forwarding Profile controls traffic handling at the OS level and determines forwarding methods, while the App Profile makes routing decisions for traffic received by ZCC.
  • For Windows devices, the packet-filter-based driver is recommended over route-based drivers due to superior throughput, tamper resistance, and better interoperability with VPN clients and DNS configurations.
  • The Forwarding Profile enables configuration of trusted network criteria, third-party proxy bypasses, and handling of web traffic on non-standard ports to prevent security control evasion.

Summary

This technical tutorial explains the Zscaler Client Connector (ZCC) Forwarding Profile configuration, which controls how client traffic is handled across different network environments and steered to the Zero Trust Exchange. The video distinguishes between the Forwarding Profile and App Profile, clarifying that the Forwarding Profile manages traffic handling at the OS stack level and determines forwarding methods based on network context, while the App Profile makes routing decisions for traffic received by ZCC. Key configuration areas covered include driver type selection for Windows devices, trusted network criteria definition, third-party proxy bypass configuration, and handling of web traffic on non-standard ports. The presenter emphasizes the advantages of the Windows packet-filter-based driver over route-based alternatives, noting improved throughput, tamper resistance, and better VPN interoperability. A significant update is highlighted: as of ZCC version 4.8 released in 2026, the packet-filter-based driver becomes mandatory for Windows deployments, eliminating the route-based option entirely.

Chapters

0:00 - Introduction to ZCC Forwarding Profile
0:15 - Forwarding Profile vs App Profile
1:03 - Windows Driver Type Selection
2:12 - Third-Party Proxy Bypass Configuration
2:49 - Non-Standard Port Traffic Handling

Key Quotes

0:24 "At a high level, the forwarding profile controls how Zcc handles user traffic when in different network environments, and steers traffic to or away from the Client Connector itself within the OS stack."
1:38 "First, it has improved throughput. Secondly, it's transparent and hidden, which means users cannot uninstall it or tamper with its routing."
2:00 "Note that as of Zcc version 4.8, which released in 2026, the packet-filter-based driver will always be used, and the route-based driver will no longer be selectable."

Categories:
  • » Webinar Library » Zscaler
  • » Cybersecurity » Zero Trust
  • » Cybersecurity » Endpoint Security
  • » Data Protection
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Tags:
  • SASE
  • SSE
  • Zero Trust
  • Endpoint Management
  • Technical Deep Dive
  • How-To
  • Zscaler Client Connector
  • Traffic Forwarding Configuration
  • Zero Trust Exchange
  • Windows Packet Filter Driver
  • Network Security Controls
  • Proxy Bypass Configuration
  • Client Connector Profiles
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