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Migrating Mobile Admin to Zscaler Experience Center

Zscaler
05/12/2026
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TL;DR

  • Experience Center is Zscaler's new unified administrative console that replaces the legacy Mobile Admin Portal, requiring administrators to first migrate to zIdentity authentication before access.
  • The tutorial provides a detailed mapping of over 20 administrative functions from the old console to their new locations in Experience Center, with reorganized menu structures under Infrastructure, Policies, and Administration sections.
  • A built-in search feature helps administrators quickly locate settings that have moved or been renamed, addressing the learning curve associated with the new interface structure.
  • Administrator management has fundamentally changed, with roles and entitlements now provisioned through zIdentity rather than directly within the Experience Center console.
  • Access to Experience Center is available through the ZS login page tile or directly at console.zscaler.com, with the legacy portal remaining accessible during the transition period.

Administrative Console Migration Overview

This tutorial demonstrates how Zscaler administrators can transition from the legacy Mobile Admin Portal to the new Experience Center console. The session provides a comprehensive mapping of administrative functions between the two interfaces, covering critical areas like client connector deployment, forwarding profiles, trusted networks, device posture management, and API configuration. Administrators must first migrate to zIdentity for admin authentication before accessing Experience Center, which serves as Zscaler's unified console for managing multiple solutions. The walkthrough emphasizes practical navigation techniques, including using the search feature to locate specific settings when the menu structure differs from the legacy portal.

Key Administrative Functions and Their New Locations

The demonstration systematically covers over 20 administrative functions and their corresponding locations in Experience Center. Critical capabilities like Client Connector App Store settings are now found under Infrastructure > Common Resources > Deployment, while audit logs have moved to Administration > Admin Management. Forwarding profiles, trusted networks, and device groups have been reorganized under Infrastructure with more logical categorization. The session highlights that some features have been renamed for consistency—for example, ZIA Posture Profiles are now called Internet and SaaS Posture Profiles. Administrator management itself has shifted to the zIdentity level rather than being handled directly within Experience Center, representing a fundamental architectural change in how Zscaler manages access control and entitlements.

Chapters

0:00 - Introduction and Prerequisites
1:53 - Client Connector App Store
2:21 - Notifications and Audit Logs
3:12 - Forwarding Profiles and Search Feature
4:11 - Trusted Networks and Supportability
5:01 - Service Entitlements and Global Settings
6:21 - Device Posture and Application Bypasses
7:56 - Proxy Port and API Configuration
8:53 - Platform Settings and Admin Management
10:01 - Device Groups and Partner Logins
10:44 - Deception and Business Continuity
11:22 - Location-Based Policies and Wrap-Up

Key Quotes

0:22 "Experience Center is our one-stop shop for administering the various Zscaler solutions. It's going to be the single console that you will be using."
0:33 "As a prerequisite, you will have to have already migrated your administrators over to zIdentity for admins."
3:22 "If there is some feature that you just can't find, you know it exists in the current portal, but you can't find it in Experience Center, you can use this handy magnifying glass up here in the upper right corner."
9:42 "A lot of the administrator management is actually done at the zIdentity level. So the roles and the entitlements and the actual administrators are going to be provisioned and managed through zIdentity, not necessarily through Experience Center here."

Categories:
  • » Cybersecurity » Zero Trust
  • » Webinar Library » Zscaler
  • » Cybersecurity » Cloud Security
  • » Data Protection
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Tags:
  • Cloud Security
  • SASE
  • SSE
  • Technical Deep Dive
  • How-To
  • Identity & Access
  • Zscaler Experience Center
  • Mobile Admin Portal Migration
  • zIdentity Authentication
  • Client Connector Management
  • Administrative Console Navigation
  • Forwarding Profiles
  • API Configuration
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