Why did Spuerkeess choose One Identity Manager over other IAM solutions?

Spuerkeess selected One Identity Manager for two primary reasons: its philosophy of allowing customization while maintaining best practices, and its comprehensive feature set covering access provisioning, governance, and recertification. The solution uniquely enables organizations to adapt the platform to their specific business needs without deviating from industry best practices, while providing all the capabilities required by banking regulations.

What were the main benefits Spuerkeess achieved from implementing One Identity Manager?

The primary benefits were automation and continuous regulatory compliance. By automating previously manual processes, Spuerkeess eliminated human errors, streamlined operations, and ensured consistent compliance with evolving national and European banking regulations. The automation enables the bank to maintain operational efficiency while keeping pace with increasing regulatory requirements, all while safeguarding the customer trust essential to banking operations.

Spuerkeess Automates IAM with One Identity Manager

Name: Spuerkeess Automates IAM with One Identity Manager
Uploaded: 2026-05-12T20:28:02-04:00
Duration: 5 min 51 s
Description: Spuerkeess, a leading state bank in Luxembourg, demonstrates how implementing One Identity Manager has enhanced the bank’s security, compliance and operational efficiency while safeguarding customer trust in an increasingly regulated industry. In this ...

One Identity

05/12/2026

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TL;DR

Spuerkeess implemented One Identity Manager to automate manual IAM processes, eliminate human errors, and meet strict banking regulations across its 2,500-employee universal banking operation in Luxembourg.
The bank selected One Identity for its customizable architecture that adapts to business needs while maintaining best practices, plus comprehensive features covering provisioning, governance, and recertification.
Partnership with IAM Experts provided critical advisory and implementation expertise, addressing Luxembourg's severe IAM resource scarcity and accelerating the IGA program with regulatory and cybersecurity guidance.
Automation of the attestation process transformed compliance workflows, enabling the bank to keep pace with evolving national and European regulations while maintaining customer trust.

Banking IAM Transformation Journey

Spuerkeess, Luxembourg's state bank serving 2,500 employees across retail, private, corporate, and institutional banking operations, faced the challenge of managing identity and access management through manual, documented processes that were vulnerable to human error and compliance gaps. Driven by regulatory requirements in the heavily regulated banking sector, the organization implemented One Identity Manager to centralize IAM operations and automate critical processes. The bank selected One Identity for its customizable architecture that allows adaptation to specific business needs while maintaining best practice frameworks, and its comprehensive feature set covering access provisioning, governance, and recertification. The implementation focused particularly on automating the attestation process, transforming previously manual workflows into streamlined, error-free operations that ensure continuous regulatory compliance while maintaining the customer trust essential to banking operations.

Strategic Partnership and Implementation

The transformation was executed in partnership with IAM Experts, a 16-year consultancy specializing in IGA, PAM, and access management solutions. This partnership proved critical in addressing Luxembourg's severe IAM resource scarcity, with IAM Experts providing both advisory services and hands-on One Identity Manager expertise. The consultancy's deep experience in banking regulations and cybersecurity enabled them to guide Spuerkeess through best practices while accelerating the IGA program implementation. The relationship evolved from a standard implementation engagement into a strategic partnership, with IAM Experts filling resource gaps through close client collaboration and account management. This approach helped Spuerkeess navigate the complexities of identity-driven system architecture, where IAM decisions propagate throughout the entire information system, requiring careful planning to avoid creating technical debt.

Chapters

0:00 - Introduction to Spuerkeess
0:28 - Banking Security Challenges
0:58 - Selecting One Identity Manager
1:48 - Before and After Implementation
2:31 - Partnership with IAM Experts
5:18 - Lessons Learned

Key Quotes

0:28 "In terms of security for the banking industry, the main risk is data breaches or the inability to operate, because it can cripple your brand, it can cripple your identity and it will cripple the trust of your customers."
1:03 "It's one of the tools, if not the only, that you can customise a little bit and still be with the margin of best practice. So you can adapt the solution to your businesses and yet you are still within the best practice of the solution."
2:13 "The main benefits of the tool is always to be compliant with regulation, but mostly it's automation. In this industry, you have to keep up with all the regulations you can have and the automation can help us to keep doing what we were doing, automated, human error-free, and yet to keep pace with the regulations that keep going from national or European ones."
5:18 "My main lesson learned about this industry is do not reinvent the wheel. Some people have already done the work for you and they've built it on experience and a lot of experience."

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