Official Launch of NinjaOne MDM
NinjaOne announces the official launch of NinjaOne MDM, a mobile device management solution that extends their unified endpoint management platform to support Android and iOS devices. The product was developed in direct response to customer demand, ranking as the number one requested feature on NinjaOne's interactive roadmap for years. The solution enables IT teams to manage mobile devices, workstations, servers, and network equipment from a single console, addressing the growing need for comprehensive mobile security as smartphones and tablets become integral to enterprise workflows. The platform supports both corporate-owned and employee-owned devices (BYOD scenarios), with enrollment options tailored to each use case.
Core Capabilities and Security Features
NinjaOne MDM provides comprehensive mobile device management including application deployment through managed app stores, remote device actions (lock, wipe, factory reset), real-time location tracking with configurable frequency (from 5 minutes to 24 hours or distance-based triggers), and device compliance monitoring. The solution supports Android Enterprise profiles (work profile alongside personal, or fully managed work devices) and Apple Business Manager integration for iOS enrollment. Security features include encryption verification, kiosk mode for dedicated devices, Bluetooth data transfer blocking, and application blacklisting. The platform offers device mirroring for remote viewing (though not full remote control due to platform limitations), and all policy changes apply to devices instantaneously with minimal latency.
Platform Integration and Customer Results
NinjaOne MDM integrates seamlessly with the existing NinjaOne unified endpoint management platform, which already manages patch management, software deployment, monitoring, backup, and remote access across Windows, macOS, and Linux systems. According to an independent study by Omdia surveying companies with 250-5000 employees, NinjaOne customers achieved significant operational improvements: 82% consolidated or replaced up to 4 tools, 93% reduced time spent on patch management, 77% reduced manual task time by up to 75%, and 85% reduced ticket volume by up to 75%. The company maintains a 98% customer satisfaction score, 99.9% uptime, and 30-minute average support response time, with unlimited support and onboarding included in French.
Technical Implementation and Enrollment
Device enrollment follows platform-specific workflows: Android devices use QR code enrollment through Android Enterprise, supporting either work profile addition to existing personal devices (no factory reset required) or fully managed work devices (factory reset required if previously used). iOS devices require Apple Business Manager integration and always require a factory reset before enrollment to establish the management profile. Once enrolled, administrators gain visibility into device status, OS version, manufacturer, model, encryption status, compliance state, installed applications, system information (kernel version, serial number, RAM, storage), and location history. The platform provides detailed activity tracking and supports policy-based management at the client, organization, or location level, enabling granular control over features like location tracking based on privacy requirements or regulatory compliance.
