Transcript
in why we invested and why we continue to use LionGuard. Number one, it helped us to onboard our customers faster and to reduce the amount of effort to maintain good, solid documentation about a customer's environment. Plus, it allows us to not forget to renew things like SSL certs, which are always pesky and they happen. So there's some real benefit to our customers and to Marco. For us, LionGuard is part of what we call a three-legged stool. We needed a third tool to help us document, look at the cloud services that a customer has, SSL. It's really that third leg to our complete management suite. In our business, before we chose to partner with LionGuard, we had an entire team of people that were dedicated to first onboard a customer. So it was a very large discovery effort. LionGuard is actually a pretty easy product. Considering a SAS-based, once we got access to our tenant, the inspectors are pretty easy to set up. So we onboard them at the beginning. LionGuard takes care of the data collection and the documentation portion, and we don't have to do those things on a manual basis. We did a proof of concept with LionGuard to determine, could we replace some of our manual processes with LionGuard? And is there other intangible benefits by doing so? And LionGuard was an easy tool for us to adopt. If you're a customer that is trying to solve lowering your onboarding time, keeping better documentation, my recommendation is ask for some referrals. Talk to people that use LionGuard. Predominantly, I'm in some peer groups, and everybody's had a very good experience with it. It's a pretty easy ROI to justify the tool.
