What's the difference between portal members and licensed users in Hudu?

Portal members are completely free users with read-only access through the portal. The other five role levels (spectator through super admin) are licensed users with varying degrees of abilities including admin tools, documentation tools, and editing rights.

How do allow lists and deny lists work in Hudu's group permissions?

When you add a user to a group, each group is configured with either an allow list or deny list that controls which companies that user can access. Allow lists grant access to specific companies, while deny lists restrict access to certain companies, enabling granular control over what documentation each user can view.

User Management in Hudu: Roles, Permissions & Access

Name: User Management in Hudu: Roles, Permissions & Access
Uploaded: 2026-04-12T14:21:58-04:00
Duration: 4 min 33 s
Description: TL;DR Hudu provides six role levels from free read-only portal members to licensed users with varying degrees of admin tools, documentation capabilities, and editing rights Users can be added individually or via bulk CSV import, with permissions manage...

Hudu

04/12/2026

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TL;DR

Hudu provides six role levels from free read-only portal members to licensed users with varying degrees of admin tools, documentation capabilities, and editing rights
Users can be added individually or via bulk CSV import, with permissions managed through group assignments that control company visibility via allow lists and deny lists
The user dashboard centralizes all management functions including role changes, password resets, group assignments, and activity monitoring in a single interface

Summary

This tutorial demonstrates Hudu's user management capabilities, covering the complete workflow from adding new users to validating their access permissions. The platform offers six role levels ranging from free portal members with read-only access to super admins with full administrative capabilities. Users can be added individually through the invite interface or in bulk via CSV import. The system uses a group-based permissions model where users are assigned to groups that control company visibility through allow lists and deny lists. Each user's dashboard provides centralized visibility into their role level, security settings, login frequency, documentation contributions, and company interactions. Administrators can modify user roles, reset passwords, archive accounts, and use the impersonation feature to view the platform from any user's perspective, ensuring permissions are configured correctly. This comprehensive approach to user management enables organizations to maintain granular access control while streamlining the administration of technician permissions across their documentation environment.

Chapters

0:00 - Adding Users to Hudu
0:36 - Role Levels and Permissions
1:31 - User Management Dashboard
3:23 - Impersonating Users

Key Quotes

0:42 "Hoodoo has six different role levels to choose from. Portal members are your completely free users who are read-only accessed through the portal. The other five levels are all going to be considered a licensed user."
1:13 "This is why it is important to have groups created before adding users so that way you can easily place a user into their designated groups when adding them into Hoodoo."
3:33 "This can be very useful if you ever want to view what your other role levels see when they access Hoodoo. Essentially, being able to see your instance from their perspective to confirm the permissions they have is what you intended."

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