the Real World (w. ESGs Christophe Bertrand)

Published by: Ekovox
Date: 07/26/2018
Views: 596

Today's quest for zero downtime is table stakes for any IT infrastructure. Our users, customers and partners demand instant access to virtually every service and data source. The question your service level agreements (SLAs) match your ecosystem's expectation? In this short video Christophe Bertrand from Enterprise Strategy Group discusses some things to think about when creating an SLA that's aligned w/your there's no surprises.