Launchpad for the Digital Business via @EMA_Research


This on-demand webinar, featuring Julie Craig, research director at leading IT analyst firm Enterprise Management Associates (EMA), highlights some of the key findings from new DevOps/Continuous Delivery research, along with an in-depth analysis of effective ways to prioritize tooling investments to accelerate and optimize these practices via automation.

Welcome and thank you for joining us

today for DevOps and continuous delivery

tooling launch ad for the digital

business my name is Rolly goals and I'll

be your moderator for today's events our

featured speakers Julie Craig research

director at Enterprise Management

Associates Julie has over 20 years of

deep and broad experience in software

engineering IT infrastructure and

integration engineering and application

management her experience and commercial

software companies included development

of communications interfaces and

management of programming teams we will

be dedicating the last few moments of

today's event and answer your questions

feel free to log those anytime using the

chat functionality also today's event is

being recorded and you will receive a

follow-up email from EMA tomorrow that

will include the unten playback also as

attendees of this event you will also

receive a PDF of today's research slides

and before I hand things over to Julie I

wanted to thank the sponsors of this new

research BMC riverbed NCAA technologies

and now I'd like to go ahead and turn

things over to our featured speaker

Julie Craig Julie thank you so much

Rowley and hello everybody and again

thanks so much to our sponsors who

actually have made the research that I'm

covering today possible so the data I'm

covering is from EMA's latest research

on DevOps and continuous delivery it's

actually the third in a series of

similar studies that I've done over the

past probably six seven years during

this time frame we've tracked the growth

of agile practices the rise of

cross-functional DevOps collaborations

and the impact of continuous delivery on

business and IT these findings when I'll

be covering today are

survey conducted earlier this spring our

goal was to highlight the current state

of software delivery and collaborative

practices in today's companies with a

particular focus on tooling and

automation so EMA analysts see seamless

well orchestrated DevOps practices as

greasing the wheels for continuous

delivery the research bears this out as

we'll see later in this presentation

seamless collaborations between Devon

ops make it possible to accelerate the

speed of continuous delivery practices

this in turn helps drive revenue growth

at the same time the automated tools

supporting DevOps and continuous

delivery facilitate speed and efficiency

at scale and in many cases such

automation requires integrations across

tools supporting lifecycle stages

collaborative activities and operational

support the integration function is

shown on this graphic as an automation

and integration hub and I'll be talking

more about that in a few minutes so

let's talk a for a minute or so about

demographics to help provide a

background on who who we talk to you for

this survey there are 200 respondents

they consisted of approximately 30% line

staff 20% mid-level managers and about

50% executives who are leaders business

leaders that have classifications of

director and above in terms of company

size 20% of the respondents were from

small companies defined as companies

with less than a thousand employees

almost 60% were from mid-sized companies

so those up to around 10,000 employees

and 21% were from Enterprise size


another thing to note as you listen to

this presentation is that these

respondents were by and large from

companies with well-funded fairly mature

IT organizations approximately

sixty-five percent saw increases in

their year-over-year IT budgets of 10

percent or more in the prior year and in

addition all respondents were filtered

to ensure that they were from companies

that first of all had a development

organization and secondly had

established DevOps and continuous

delivery practices so in general these

are clearly high-performing companies

who invest significantly in their IT

organizations so the survey began with

an exploration of the current state of

digital business more than 90 percent

indicated that their companies are

actively engaged in digital business for

the purposes of this study we define the

term as those companies relying on

technologies and means for executing on

current business strategies and for

developing strategic advantage over time

regardless of the industry vertical of

the company

94% views their software applications

overall as essential or very important

to business differentiation it's

interesting to note however that this

importance is particularly pronounced

for enterprise size companies you can

see on this graph that although 52% of

companies overall rank software as

essential to differentiation when you

looked only at Enterprise size companies

about 70% of these companies said that

this was the case in contrast about 55%

of small businesses and only 45% of

medium-sized business businesses believe

that software is

he provides them with with

differentiated differentiation against

competitors apparently the larger the

company the more competition and hurdles

involved in pulling away from the pack

and maintaining relevance in the digital

arena ranking the importance of

application delivery practices and

functions respondents cite DevOps as

number one in importance followed by

integration capabilities and continuous

delivery ranked as numbers two and three

now the focus on integration is new to

this particular study as I mentioned

when discussing the lifecycle graphic on

on the prior slide the ability to share

data and metrics across tools and

lifecycle stages has grown in importance

during the past two years companies are

increasingly seeing DevOps and

continuous delivery practices as

data-driven Continuum's requiring

visibility to data gathered by diverse

tools supporting virtually every stage

of the lifecycle and one key function of

this type of integration is the that it

provides folks a common language that

promotes collaboration the top focus

areas averaged across companies of all

sizes for digital business include

customer satisfaction matching the

digital presence of competitors and

faster time to innovation again however

there were some considerable differences

based on company size for example small

companies are more focused on using

technology to exceed competitors digital

presence than medium or enterprise size

companies faster time to innovation is

the number one focus for mid-sized

companies while customer satisfaction

primarily focused on external customers

is the top focus

area for enterprise size companies the

top technology related objectives

include automation supporting continuous

delivery and improve collaboration via

tool says better efficiency around API

consumption is a third key theme and its

ranking at number three reveals a

growing focus on aap is as business

enablers and over the next few months

EMA is going to be starting research

again on the API economy so stay tuned

for more information on that later this

year so what types of technologies are

in use of these companies and how is

this impacting continuous delivery for

the first time in my research use of

private cloud outstrips private data

centers as a primary production platform

and as you can see here the use of

public cloud particularly software as a

service is is approximately equal to use

of company data centers with both coming

in at about 50% these are major

differences from the 2015 findings in

which company own data centers who are

skilled a primary technology delivery

platform and by a relatively wide margin

the preponderance of company own data

centers has apparently been offset by

growth in use of both private cloud

which as you know can be hosted either

privately or publicly and as

software-as-a-service private cloud

usage rose almost 20% while software as

a service usage increased by five

percent again however and this is really

not much of a surprise there are

significant differences based on company

size medium and large companies are

still far more

likely to favor company-owned data


over public cloud in particular in terms

of continuous delivery practices top

drivers to engage in such practices

include improved competition higher

levels of customer satisfaction and a

need for better application quality

revenue growth comes in at number four

on this list and we'll talk more about

the relationships between DevOps

continuous delivery and revenue growth

in in a few minutes it's also

interesting to note that software

delivery frequencies overall have

increased compared to 2015 this slide

showing statistics for both 2015 and

2017 shows increases at the high end

that are particularly noteworthy

companies increasing frequency by more

than 75 percent doubled since the last

survey while those increasing frequency

between 50 and 75 percent tripled it's

also notable that the percentage staying

the same or decreasing are significantly

lower this year as well so the rate of

continuous delivery continues to

accelerate and at the same time of the

rate of change continues to accelerate

as well

accelerated continuous delivery has both

positive and negative impacts depending

on where you're sitting in the

organization while the impact on

business is generally positive the