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Everpure: Arkansas DOT Modernizes IT with Pure Storage

Everpure
10/12/2026
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never had to open a ticket. It's important for our systems to stay up for public safety, to keep the transportation running smoothly across the state. It's not just a paycheck, right? I'm getting a chance to do stuff for my neighbors, for my family. You know, it's my kids and grandkids on those roadways. We've got a lot of business units in Arkansas Department of Transportation, and a lot of it is critical. And I think one of the important things for us in IT is to build trust with those business units. And part of that of building trust is having stability and reliability in our infrastructure. You know, the Pure Storage Platform helps us build that trust because it's so reliable. But it's also high performance. So we're doing things faster and better than anybody ever thought that we could. We actually made the move from just from buying the hardware and having Evergreen to moving to storage as a service. It's simplified life for me. When a new release like Fusion comes out, it's just built in. And if I can use a tool like Fusion to automate workflows, then the engineers are freed up for more of the strategic thinking. And with Pure Storage, they've simplified life because I'm not getting a nickel and dimed. The total cost of ownership over time was greatly reduced to a lot compared to a lot of other alternatives and options. The Disaster Recovery as a Service solution prevents us from having to build a second data center. And that saves the Department of Transportation millions of dollars in capital expenditure that can now be spent on roadways and maintenance and other things that benefit the citizens directly. The storage as a service has been a life changer because all of our maintenance has been non-disruptive. All of our upgrades have been non-disruptive. So having a partner like Pure really brings you a lot of peace and makes you at ease knowing that there's things that can go wrong, but that's not one of them.

TL;DR

  • Arkansas DOT's infrastructure manager reports zero support tickets opened with Pure Storage across his entire tenure, citing exceptional platform reliability.
  • Moving from hardware ownership to Storage as a Service simplified management, made all upgrades non-disruptive, and reduced total cost of ownership significantly.
  • Disaster Recovery as a Service eliminated the need for a second data center, saving ARDOT millions in capital expenditure redirectable to public infrastructure.

Summary

In this short customer testimonial, the infrastructure manager at the Arkansas Department of Transportation (ARDOT) describes how adopting Pure Storage's platform — delivered through Everpure — has transformed the agency's IT operations. The speaker emphasizes that public-sector infrastructure isn't just a technical concern: highway systems must remain operational for public safety, and IT reliability directly supports that mission. By moving from traditional hardware procurement with Evergreen to a Storage as a Service model, ARDOT eliminated disruptive maintenance windows, reduced total cost of ownership, and freed engineers from routine tasks to focus on strategic work. The Pure Fusion automation tool is highlighted as a key enabler of workflow efficiency. Perhaps most significantly, the adoption of Disaster Recovery as a Service removed the need to build a second physical data center, saving the department millions in capital expenditure — funds that can now be redirected to road maintenance and citizen-facing services. The speaker notes that in all his years as infrastructure manager, ARDOT has never had to open a support ticket with Pure Storage, a remarkable reliability claim that anchors the entire testimonial.

Chapters

0:00 - Zero Support Tickets
0:10 - Public Safety Mission
0:45 - Reliability and Performance
0:57 - Storage as a Service Benefits

Key Quotes

0:00 "In all my years as the infrastructure manager, we've never had to open a ticket."
0:45 "The Pure Storage Platform helps us build that trust because it's so reliable. But it's also high performance. So we're doing things faster and better than anybody ever thought that we could."
1:16 "With Pure Storage, they've simplified life because I'm not getting a nickel and dimed."
1:29 "The Disaster Recovery as a Service solution prevents us from having to build a second data center. And that saves the Department of Transportation millions of dollars in capital expenditure."

FAQ

What specific Pure Storage products does Arkansas DOT use?

The testimonial references the Pure Storage platform broadly, along with Pure Fusion for workflow automation, an Evergreen subscription model, Storage as a Service, and Disaster Recovery as a Service (DRaaS).

How did moving to Storage as a Service benefit ARDOT financially?

The infrastructure manager states that total cost of ownership was greatly reduced compared to alternatives, and that DRaaS specifically saved the department millions in capital expenditure by eliminating the need to build a second data center.


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