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Palo Alto Networks: AI Gateway: Visibility Into Enterprise AI Usage

Palo Alto Networks
10/02/2026
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organization and most of them will say no. Let's find out why. Hi, I'm Rohit Agarwal. Welcome to episode two of our series on building the AI control plane. In the previous episode, we discussed why enterprises need an AI control plane. We discussed how it helps discover AI usage, govern AI interactions, and secure AI agents from a unified platform. Today, we dig a little deeper into how the Prisma Airs AI Gateway helps discover AI usage in the enterprise. There are three key use cases we are seeing of AI in the enterprise. Coding assistants, enterprise agents, and co-pilots. 90% of the organizations use AI to assist with coding. Your engineering teams are using coding assistants every single day. You might know which coding assistants are allowed, but do you know what LLMs are these agents calling? Do you know what internal data they're pulling from your enterprise data systems? Do you know which tools and systems they're connecting to? And do you know how much of these interactions are actually costing you? The first problem is cost. A typical 50-turn AI assisted coding session can burn more than a million tokens. Multiply that across thousands of engineers and dozens of agents and you're looking at significant untracked spend. When you don't have visibility into usage, costs tend to spiral and you can't explain why. You can't point to which team, which agent, or which project is driving the increase in your AI bills. The second problem is traceability. In that same session, the agent might invoke dozens of tools, access multiple repos, and pull context from internal systems. But if you don't have visibility into these interactions, you have no audit trail. And the moment something goes wrong, a model hallucinates bad code into production, an agent accesses something it shouldn't have, you can't reproduce the data. You cannot answer the basic question, what happened? All of these problems come down to the same root cause. You do not have complete visibility. And without visibility, you're operating in the dark. To close this visibility gap, you place an AI gateway directly in the traffic path between your coding assistants and everything that's Now, every interaction flows through a single point. Every LLM call, every tool invocation, every connection to an internal system. All of it is logged, traced, and attributed. You can see usage broken down into three parts. The first part is the user interface. The second part is the API key. And the third part is the request and attribute it. You can see usage broken down by team, by user, by a single API key. And when the build spikes, you know exactly where to look. For auditability, now you have a complete record. Every request, every response, every tool your agent touched. If something goes wrong, you can create an action chain based on the traces logged and understand exactly what happened. What makes this even more powerful is this visibility is across all your AI. Your developers are using cursor, copilot, cloud code. Your product teams have custom built agents. Your support org is running enterprise copilots. Today, they all operate in silos. Each has its own usage patterns, its own costs, its own blind spots. The AI gateway brings all of that into one view. One place to see every agent, every model call, every tool interaction across every team in your organization. You go from scattered, fragmented, to a view with complete visibility. A single plane of glass for all AI activity. And that is the foundation the AI gateway is built on. Today, you learned how to answer an important question. Coding assistance activity across the enterprise. Next episode, we learn how to govern these interactions.

TL;DR

  • Most enterprise leaders cannot account for all AI usage in their organization, creating significant cost and compliance exposure across coding assistants, agents, and copilots.
  • A single 50-turn AI coding session can consume over one million tokens; multiplied across thousands of engineers, untracked spend becomes a serious financial problem.
  • Without an audit trail, organizations cannot answer basic questions about what happened when an AI agent accesses the wrong system or generates harmful output.
  • Palo Alto Networks' Prisma AIRS AI Gateway places a single control point in the traffic path, logging every LLM call, tool invocation, and API interaction with full attribution.

Summary

This episode of Palo Alto Networks' AI Control Plane series focuses on a challenge most enterprise leaders quietly acknowledge: they cannot confidently account for every way AI is being used inside their organization. Host Rohit Agarwal walks through how the Prisma AIRS AI Gateway addresses this blind spot by inserting itself directly into the traffic path between coding assistants, enterprise agents, and copilots and the LLMs, tools, and internal data systems they access. The video identifies three dominant AI use cases in the enterprise — coding assistants, enterprise agents, and copilots — and highlights two critical problems that emerge without proper visibility. First, untracked token consumption: a single 50-turn AI-assisted coding session can exceed one million tokens, and when multiplied across thousands of engineers and dozens of agents, costs spiral without any clear attribution to a team, project, or agent. Second, traceability gaps: when an agent invokes multiple tools, accesses internal repositories, and pulls from enterprise data systems without a logged audit trail, organizations cannot reconstruct what happened when something goes wrong. The AI Gateway resolves both problems by creating a single point of control where every LLM call, tool invocation, and API interaction is logged, traced, and attributed by user, team, and API key. The result is a unified view across all AI activity — whether developers are using Cursor, GitHub Copilot, Claude Code, or custom-built agents — replacing fragmented, siloed usage patterns with a single pane of glass for complete AI governance.

Chapters

0:00 - The Enterprise AI Visibility Problem
0:45 - Three Key AI Use Cases
1:26 - The Cost Problem: Untracked Token Spend
2:01 - The Traceability Problem: No Audit Trail
2:43 - AI Gateway as the Solution
4:20 - Unified View and Governance Foundation

Key Quotes

0:00 "Ask any enterprise leader if they can confidently list every possible way AI is being used in their organization and most of them will say no."
1:36 "A typical 50-turn AI assisted coding session can burn more than a million tokens. Multiply that across thousands of engineers and dozens of agents and you're looking at significant untracked spend."
2:19 "If you don't have visibility into these interactions, you have no audit trail. And the moment something goes wrong, a model hallucinates bad code into production, an agent accesses something it shouldn't have, you can't reproduce the data."
4:21 "One place to see every agent, every model call, every tool interaction across every team in your organization."

FAQ

What types of AI usage does the Prisma AIRS AI Gateway cover?

The gateway covers the three primary enterprise AI use cases identified in the video: coding assistants (such as Cursor, GitHub Copilot, and Claude Code), enterprise agents, and copilots. It logs every LLM call, tool invocation, and API interaction across all of these, regardless of which team or tool is generating the traffic.

How does the AI Gateway help with cost attribution?

By sitting in the traffic path between AI tools and the systems they access, the gateway breaks down usage by team, user, and API key. When AI spend spikes, administrators can immediately identify which team, agent, or project is responsible rather than facing unexplained bills.


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