Transcript
Ivanti offers comprehensive, continuous discovery across both hardware and software, giving you full asset lifecycle management. This ensures that you have a complete and up-to-date inventory of your IT assets and it's going to help you manage them more effectively and help you in reducing costs. In summary, our approach to ITSM is going to give you that visibility, that digital experience, that low-code, no-code flexibility, and comprehensive asset management you need to succeed. We don't just offer tools, we deliver a platform that transforms your operations and drives business success. What is that going to mean for your business? Well, let's look at some of the benefits of what we offer. First off, agility, that drag-and-drop capability, that ability to create automations on the fly, the ability to create integrations on the fly. That's going to let you create and modify the workflows that you need or the new integrations that you need quickly and easily using our low-code, no-code tools. You're able to respond to a rapidly changing set of circumstances. You've got a workflow, you need to modify it, you've got a new one you need to put in place. It's simple, it's straightforward, and it's visual. Let's talk about increasing productivity. Now, by leveraging automation, AI, and self-healing capabilities, our ITSM solution is going to help you maximize productivity across the organization. Automation is going to help take care of repetitive tasks while AI provides intelligent insights and decision-making support, along with self-healing capabilities that are going to proactively resolve issues before they impact users. This means your IT team can focus on more strategic initiatives, which is going to drive greater efficiency and productivity across the organization. Once again, if you've got IT freed up from doing the day-to-day not very interesting tasks, because those have been automated, those have been pushed out to self-service, those are actually taken care of before the incident is ever raised, then the folks you have working in IT are able to work on the big challenges and make sure that you're strategically focused. We're going to improve service quality with accurate and up-to-date data. Your organization can deliver better service across all business areas. Ivanti's ITSM ensures that you have the information you need to make informed decisions, respond quickly to issues, and provide high-quality service to your users. This leads to improved service quality and higher satisfaction levels among your employees and among your customers. Everybody is going to be happier with improved service quality. Let's talk about reducing total cost of ownership. Ivanti's ITSM solution reduces the total cost of ownership, the TCO, by minimizing manual work and lowering administrative overhead. Automation and streamlined processes mean fewer resources are needed to manage IT operations, and that's going to be a cost savings and more efficient use of your IT budget. Last but not least, where we started talking about this, we've got the employee experience. Delivering an exceptional employee experience is crucial for productivity and for morale. You need to make it easy. You need to create that positive experience. Ivanti's ITSM solution enables you to provide faster resolutions and support through any channel, ensuring that employees have a seamless and positive experience when interacting with IT services. This not only boosts employee satisfaction, but is going to enhance your overall organizational performance. All of these benefits work together to give you a really unique value proposition with Ivanti's ITSM. Let's talk about what's the bigger picture for Ivanti and where our ITSM fits in with the overall Ivanti portfolio. You see, what we've got is a set of solutions that bring IT and security together. We've been talking about ITSM, which is part of our enterprise service management solution. Our ESM solution integrates IT and non-IT service management along with core strategic processes and workflows. This is a holistic approach that ensures all service management activities are streamlined and aligned within your organization's goals, enhancing efficiency and collaboration across all departments. But that's not all we do. We've also got our endpoint management and security solution. So this is a comprehensive and advanced set of endpoint management and security tools to give you robust protection for all your devices across the enterprise. By managing and securing endpoints effectively, we help you maintain a secure IT environment and reduce vulnerabilities and ensure compliance with security policies. In addition to that, we've got exposure management. If you look at endpoint management and security as kind of dealing with the endpoints, dealing with the devices and the risks right now, exposure management kind of gives you one step into the future. We're looking at what might happen, all right? So we're going to identify, prioritize, and remediate all the security weaknesses that we're encountering or that we might encounter. By proactively addressing potential threats, we're going to help you mitigate risks and protect your organization from cyber attacks. So this is a solution that's going to ensure that your security posture is always up-to-date and resilient against those evolving threats. And finally, our fourth solution is network security. That's going to offer always-on monitoring and adaptive enforcement for all users, devices, apps, networks, and data. This is a continuous protection across the organization that ensures that your network remains secure even as the threat landscape changes. By providing real-time visibility and control, we help you safeguard your critical assets and maintain a secure network environment. So we've got four solutions that really work to reduce the friction between IT and security, and they create a cohesive and secure IT environment that's going to enable your organization to operate more efficiently and more effectively. How do we do that? Well, let's talk just briefly about the Ivanti Neurons platform. This is kind of our secret sauce. This is what enables us to bring IT and security together. So at the top of the picture, you see here, we've got our solutions listed once again. So I just went through those, so I won't talk about them again, but just to say that that's the beginning of the story. In the middle, this is kind of where the magic happens with our Ivanti Neurons platform. It is going to bring all of those solutions together, and it's going to unite them with a common login experience that's going to simplify access for users. It's going to have a simplified navigation and app switcher, so it's going to make it easy to go back and forth between I'm doing ITSM or I'm doing security operations management or I'm working on endpoint management. Unified role-based access control is going to make sure that the right folks have access to the right pieces of the puzzle here. And then shared analytics, dashboards, and reporting. So everyone is looking at a common set of information, whether you're in the IT help desk or whether you're in the CISO organization working on addressing security problems. Everyone's looking at the same reports. We're looking at the same dashboards. We're understanding the same holistic view of the organization. Common user management across IT and security. A common homepage experience. You can customize and configure that homepage, but everyone is really starting from the same place. And I mentioned our machine learning and AI capability. We're going to leverage that capability, provide intelligent insights, and to automate resolutions of IT incidents, IT requests, security incidents, et cetera. And finally, unified agent management policy, which is going to centralize management of agents and ensure consistency and control across the organization. So that's the magical layer. That's the platform. But all of that is going to rest on top of our data and integration layer, where we're bringing all of it together. I mentioned our iPaaS. And then I think it's really important to talk about our configuration management database, our CMDB, because that's going to give you a comprehensive view of IT assets and their relationships. And we talked about that 360 degree view across the organization. The CMDB is really the source of truth. The single source of truth that's going to give you that pane of glass for looking across the entire organization. Plus we support standard API integration to bring in the data sources you need. Plus we've got our marketplace of integrations and extensions that's going to enhance the platform capability. So everything you need to support bringing IT and security together. Of course, it's not just me saying it. I think if we look, we can see that we've got some pretty good validation that I've been making. It's one thing for me to tell you that our products are market leading and many of our customers are extending their adoption of IT, excuse me, of Avanti solutions and are getting great business outcomes. But it's important to share validation directly from those that analyze IT and security solutions for a living. And as you can see, the analysts agree. We are leaders across the key functional technologies that you rely on. And we've integrated those technologies so they work seamlessly to create more complex processes and outcomes that you need. These quotes from industry analysts highlight our strengths and validate the effectiveness of our solutions. Their recognition underscores our commitment to innovation and excellence in IT and security management. With Avanti, you're not just getting a product, you're getting a trusted partner recognized by experts in the field. And what's that going to do for your organization? What's that going to do for your business? Well, it's going to help you do three really important things. It's going to help you reduce operational costs, improve IT end user productivity and proactively reduce security risk. All of those are baked into what we do at Avanti. Yes, with our ITSM, but also with our larger platform and with our solutions that bring IT and security together. So in summary, we've got a broader portfolio of solutions that are designed to help you cut those costs, improve that productivity and proactively manage risks. By integrating these powerful tools into your IT strategy, you can achieve significant business outcomes and you can drive the long-term success of your organization.
