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How FortiAI Integrates GenAI Into Security Operations

Fortinet
09/29/2026
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We started last December with our first release of what we call FortiAI, which is our gen AI assistant that's built into our products. So how does FortiAI work? Well, it's much more than opening up a browser and going to an open AI or Google or any other public engine. Fortinet not only puts this in the context of the product, so it is built into the product, the gen AI assistant and its prompts. But we are middleman between the product, if you will, and the user and the gen AI engine, adding value from our intelligence, from our product knowledge, putting things into context, making sure that the gen AI engine has the full data that it needs to help us with a response, and then modifying that response and augmenting that response and transforming it on the way back in to make sure that it's completely accurate and actionable within the context that you've made that request.

TL;DR

  • FortiAI is Fortinet's embedded GenAI assistant, launched in December 2023 and built directly into their security products rather than offered as a standalone tool.
  • The system acts as an intelligent middleman, enriching user queries with Fortinet's threat intelligence and product knowledge before sending them to the GenAI engine.
  • Responses are transformed and augmented on return to ensure they are accurate and actionable within the specific security context of the request.

Summary

This SecOps Summit segment introduces FortiAI, Fortinet's generative AI assistant launched in December 2023 and embedded directly into their security products. The presentation explains how FortiAI differentiates itself from public GenAI tools by acting as an intelligent intermediary between users and the underlying AI engine. Rather than simply passing queries to external services, FortiAI enriches requests with Fortinet's threat intelligence and product-specific context before submission, then transforms responses to ensure accuracy and actionability within the security operations workflow. This architecture addresses enterprise concerns about GenAI accuracy and relevance by keeping interactions grounded in the specific product context and augmented by Fortinet's proprietary intelligence. The approach positions FortiAI as a purpose-built security assistant rather than a generic chatbot, designed to deliver responses that security teams can immediately act upon without additional validation or translation.

Chapters

0:00 - FortiAI Introduction
0:15 - How FortiAI Works
0:34 - Intelligence Layer Architecture

Key Quotes

0:00 "We at Fortinet, we're jumping on this bandwagon."
0:15 "Well, it's much more than opening up a browser and going to an open AI or Google or any other public engine."
1:00 "... to make sure that it's completely accurate and actionable within the context that you've made that request."

FAQ

How does FortiAI differ from using public GenAI tools like ChatGPT?

FortiAI is embedded directly into Fortinet products and acts as an intermediary that enriches queries with Fortinet's threat intelligence and product context before sending them to the AI engine, then transforms responses to ensure they're accurate and actionable within your specific security workflow.

When did Fortinet launch FortiAI?

Fortinet released the first version of FortiAI in December 2023 as their GenAI assistant built into their security products.


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