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Commvault: Cyber Resilience Testing at Coventry Building Society

Commvault
07/23/2026
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I work for the Coventry, as we call it, colloquially, and we're sort of the second largest building society in the UK. Unlike a bank, it's mutual in that it's owned by its members, so it doesn't need to make a profit. The highlight of ransomware in the media and actually happening, it's actually given me the opportunity to show what Commvault could do as part of our overall cyber-resilience strategy. So the recent things that they've brought out, like ThreatScan, when they've acquired Plumio, so they can do Cloud Rewind and AppRenix, so they can do the S3 revisions. They're solid, useful tools that I can present to the various teams, to my cloud team, to my security team, the forest level recovery, to my Windows team. So they're real tools I can present and say, look, this enterprise level backup system that we've got is now more than just backups. If you back something up every 15 minutes, which we sometimes do for some of our databases, you notice a fault with that database often before the team that supports it does, because you notice your backups failing. So it's almost, I've already got a foothold in there, and I'm just trying to extend the visibility of what we could do. Ideally, you don't want to be recovering. You want to be spotting it before it's gone anywhere and doing something about it. And I found particularly interesting, like the Commvault cleanroom recovery tools, where if we think something's been ransomwared, I can restore it into an isolated environment and we can have a look at it. Because at the moment, I do audited restore testing every month, but I'm only, I'm restoring a production workload, but I'm restoring it into a dev area. So it doesn't, I can prove that I can restore some data, but I can't necessarily prove that I'm restoring the service. So this cleanroom would allow me to spin up all the service components in an isolated environment, so the EC2s that I needed, the databases, files, and prove that that service was restorable. So I think that's going to be a huge, a huge change in the way we look at restore testing. Because at the moment I've restored data types, so yes, I can restore our database, but I don't restore services because I've nowhere to restore them to. I can sound like a Commvault fanboy, but I actually do love it. I love it for its breadth of capability and what it can back up and how resilient it is to failures at the client side. So like a client can go down, a database can go down, the backup will go pending, and when the database comes back up, it'll carry on where it left off. And that actually, that saves me a lot of problems. And internally it's very resilient, so I very rarely get failures off the infrastructure itself. It's got an amazing amount of inbuilt resilience, and you can lose nodes and disks and all that exciting stuff, and it'll carry on working.

TL;DR

  • Coventry Building Society uses Commvault as a core component of its cyber-resilience strategy, extending beyond traditional backup to include threat detection and cloud protection capabilities.
  • Commvault's Cleanroom recovery tools enable Coventry to test full service restoration in isolated environments, moving beyond data-level restore testing to prove complete service recoverability.
  • The platform's operational resilience and automatic failure recovery capabilities minimize downtime and reduce administrative overhead, with backups resuming automatically after client-side disruptions.

Summary

Guy Heaton, Senior Technical Specialist for Backup and Recovery at Coventry Building Society, discusses how the organization leverages Commvault's platform as part of a comprehensive cyber-resilience strategy. As the UK's second-largest building society, Coventry has expanded its use of Commvault beyond traditional backup to include advanced capabilities like ThreatScan, Cloud Rewind, and S3 revisions. Heaton emphasizes the value of early detection through frequent backups and highlights Commvault's Cleanroom recovery tools as a game-changer for restore testing. Rather than simply restoring data to development environments, Cleanroom enables the organization to spin up complete service components in isolation to verify full service restorability. He praises Commvault's operational resilience, noting that the platform's ability to handle failures gracefully and resume operations automatically significantly reduces administrative burden and downtime. The presentation underscores a shift from reactive data recovery to proactive threat detection and comprehensive service-level restore validation.

Chapters

0:00 - Introduction to Coventry Building Society
0:19 - Cyber-Resilience Strategy and Commvault Tools
1:28 - Cleanroom Recovery for Service Testing
2:34 - Platform Resilience and Reliability

Key Quotes

0:19 "The highlight of ransomware in the media and actually happening, it's actually given me the opportunity to show what Commvault could do as part of our overall cyber-resilience strategy."
1:11 "If you back something up every 15 minutes, which we sometimes do for some of our databases, you notice a fault with that database often before the team that supports it does, because you notice your backups failing."
2:10 "This cleanroom would allow me to spin up all the service components in an isolated environment, so the EC2s that I needed, the databases, files, and prove that that service was restorable."

FAQ

How does Coventry Building Society use Commvault beyond traditional backup?

Coventry leverages Commvault's ThreatScan for ransomware detection, Cloud Rewind and Appranix for S3 revisions, and Cleanroom recovery for isolated service restoration testing. These tools provide visibility across cloud, security, and Windows teams as part of a comprehensive cyber-resilience strategy.

What advantage does Cleanroom recovery provide for restore testing?

Cleanroom allows Coventry to restore complete service components (EC2 instances, databases, files) in an isolated environment to prove service-level restorability, rather than just restoring data to development areas. This validates that entire services can be recovered, not just individual data types.


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