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Centralized Log Management with SolarWinds Papertrail

Solarwinds
06/29/2026
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I work with the cloud infrastructure and automation, and we use Papertrail. Before Papertrail, we'd have to log in and test servers individually and check logs on servers individually. Having an aggregated place for those logs to go now has been super helpful. We tried to do a lot of custom solutions with LogSpout and various container solutions and whatnot, and those ended up being a lot more work than they were worth. Once we actually found Papertrail, I think we did a two-week demo of it, and setup was a breeze, it was super simple. We had all the servers going honestly within an hour. Now, when we have issues, we don't have to log into this hefty VPN process. We can isolate exactly which server is having issues and we can take care of it from the outside. I think it's pretty intuitive. The search is pretty intuitive. We have used some other platform that were pretty difficult to learn. The search functionality is great just because there's a lot of times you know exactly what you're looking for. You want to see what time it occurred, much quicker time to resolution just because I don't have to log into each server now. I definitely go for the free trial.

TL;DR

  • Papertrail replaced manual server-by-server log checking with centralized log aggregation, eliminating the need for VPN access during troubleshooting.
  • Setup was completed in under an hour after a two-week trial, compared to failed attempts with custom LogSpout and container solutions.
  • The platform's intuitive search functionality enables faster incident identification and significantly reduces time to resolution for DevOps teams.

Summary

This customer testimonial features a DevOps engineer explaining how SolarWinds Papertrail transformed their log management approach from a manual, server-by-server process to centralized log aggregation. The engineer describes their previous workflow of logging into individual servers to check logs and the challenges of attempting custom solutions with LogSpout and container-based alternatives. After discovering Papertrail, the team completed a two-week trial and achieved full deployment across all servers within an hour. The solution eliminated the need for VPN access to troubleshoot issues, enabling the team to identify problematic servers and resolve incidents remotely. The engineer emphasizes Papertrail's intuitive search functionality and highlights the significant reduction in time to resolution as the primary benefit, concluding with a recommendation to try the free trial.

Chapters

0:00 - Role and Challenge
0:17 - Previous Solutions Attempted
0:26 - Papertrail Implementation
0:47 - Benefits and Recommendation

Key Quotes

0:11 "Having an aggregated place for those logs to go now has been super helpful."
0:33 "We had all the servers going honestly within an hour."
0:57 "... much quicker time to resolution just because I don't have to log into each server now."

FAQ

How long does it take to set up SolarWinds Papertrail?

According to the DevOps engineer in this testimonial, their team had all servers configured and sending logs to Papertrail within approximately one hour after completing a two-week trial period.

What problem does Papertrail solve for DevOps teams?

Papertrail eliminates the need to log into individual servers to check logs by providing centralized log aggregation. This allows teams to troubleshoot issues remotely without VPN access and quickly identify which specific servers are experiencing problems.


Categories:
  • » Cybersecurity » Application Security
  • » Cybersecurity » Cloud Security
  • » Data Protection
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  • Cloud Security
  • Security Operations
  • Customer Story
  • DevSecOps
  • Log Management
  • Centralized Logging
  • DevOps Workflows
  • Cloud Infrastructure
  • Troubleshooting Efficiency
  • SolarWinds Papertrail
  • Server Monitoring
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