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Zscaler Cellular: IoT Connectivity & Zero Trust Protection

Zscaler
06/21/2026
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anywhere in the world on any mobile network. Bidirectional access, traffic going out, remote access coming in for a lot of devices. The goal I want you to think about more than anything else is the kind of areas you're looking for. So when you're talking with customers and you're discussing this, don't go and talk about users. Don't talk about workloads. Try and identify things that are IoT based. Think about things that are non-human. So ask about anything they might have that is cellular connected. Obviously that's obvious in terms of Zscale Acelio. But think about also asking about devices that are outside the world they control. So your IT organizations are managing end users, workloads, data centers, cloud environments. But think about things that are outside. Now you'd be surprised what is outside. And it could be things as simple as a vending machine, a forklift. It could even be a truck, a car, a track and trace. But you'd be surprised what companies have. By asking them what do you have outside of your core ecosystem that you don't have visibility of and you control of, this is a great opportunity to discuss. Also try and investigate about things that are non-core IT business. So not IT. You'd be surprised again what the business is looking for. It could be things like a business who delivers packages. They may have an IT team that tracks the information, but the team who delivers the connectivity is a completely different organization. Same goes for pharmaceutical. Pharmaceutical companies manufacture the vaccines and other things that the world needs, but the track and tracing, the distribution is a different organization with a different set of rules and regulations. Look for non-IT businesses that will help you figure this out. Focus on the business users. They will be the ones that will help you find out what's outside, what may be cellular, and what might be IoT-based. But even then, think about things like things that are distributed. And that could be users. Could be workloads. Could be people traveling. Could be executives on a plane going to another country who need protection. Could be devices that are outside, again, the world that was the main environment. This would give you, these five points give you a fantastic beginning to start figuring out where to ask your customers, where they're using IoT, where they're using cellular, where they're using the devices that we can go and open up the opportunity with Zscaler Cellular to more and more revenue. So what I've shown you here is the Zscaler Cellular service, and I've erased and just kind of built it from the cellular service up. And what's missing from this diagram is the carriers. The reason why I've done this, I want to explain that there are two variants of this cellular service, or two ways we can connect the cellular service into your ecosystems. I'm going to do this by drawing a couple of different sims under different colors in different ecosystems. So we're going to have sim number one, and I'm going to just put sim number one here as a reason. And I'll come back to that in a second, and I'll do another one over here, which is sim two. Now, with those sims, let's talk about them being different. This one's going to be one provided by Zscaler. So Zscaler is going to provide this. We have the ability to give you a sim to work anywhere in the world. But you may not want that. Maybe you already have a sim provider. Maybe you have a telco partner that you'd like to consider and keep using. And this would be your partner, your MNO, your mobile network operator that you have today. So your mobile network operator now has your existing sims. And like in the earlier diagram where they connect via private APN, now we have to get these through the Zscaler cellular service. Now with Zscaler ourselves, we've built this by default. So we have, I mentioned before, the ability to go through any mobile network anywhere in the world and connect directly into the Zscaler service. Pretty easy. But we can also work with our partners. And this is a really powerful piece for those of you who need and want to work with your partners and for the partners we're working with who want to deliver this service. It's quite easy. All we need to do is leverage your mobile network, again, with the sims already connected. In this case, now what we'll do is take that existing structure you had before, that private APN, and rather than putting it to a backhaul into a data center or to a cloud, we just connect it directly into Zscaler. This place becomes the entire path in and out. Now all the sims from this customer are going through a zero trust policy. Maybe the customer wants to have both zero trust sims from Zscaler as well as from your partner. Well, we can use the same set of services globally to deliver uniformity for the customer anywhere in the world. This allows you to keep your services without having to change anything and bring on new greenfield ecosystems in a way that allows you to be more dynamic. We want to work with our partners to deliver this service for you, our customers. This gives you that ability of operating anywhere with your partner and with us at the same time.

TL;DR

  • Zscaler Cellular extends zero trust security to IoT devices on any mobile network globally, moving beyond traditional user-focused security models to address non-human devices outside core IT control.
  • Target use cases include cellular-connected equipment, distributed assets, and devices managed by non-IT business units—from vending machines and forklifts to pharmaceutical distribution networks and executive travel devices.
  • The service offers flexible deployment through Zscaler-provided SIMs or integration with existing mobile network operator partnerships via private APN connections, enabling uniform zero trust policy enforcement across both new and legacy infrastructure.

Summary

Zscaler Cellular delivers connectivity and zero trust protection for IoT devices across any mobile network globally, representing a strategic shift from traditional user-centric security models. The service addresses a critical gap in enterprise security by extending zero trust principles to non-human devices operating outside core IT ecosystems—including cellular-connected equipment, distributed assets, and devices managed by non-IT business units. Organizations can identify opportunities by examining vending machines, forklifts, vehicles, track-and-trace systems, and pharmaceutical distribution networks that currently lack visibility and control. The platform offers flexible deployment options: customers can use Zscaler-provided SIMs for global coverage or integrate existing mobile network operator partnerships through private APN connections that route directly into the Zscaler service. This dual-path approach enables uniform zero trust policy enforcement across both greenfield deployments and legacy cellular infrastructure, allowing partners to maintain existing customer relationships while delivering enhanced security capabilities. The architecture ensures bidirectional access control for both outbound traffic and remote access scenarios, positioning Zscaler Cellular as a comprehensive solution for securing the expanding attack surface created by distributed IoT deployments.

Chapters

0:00 - Zscaler Cellular Overview
0:22 - Identifying IoT Opportunities
1:23 - Non-IT Business Use Cases
2:46 - Deployment Architecture Options

Key Quotes

0:00 "Zscale Acelio is a holistic approach to delivering connectivity and protection from any IoT device anywhere in the world on any mobile network."
0:32 "Don't talk about workloads. Try and identify things that are IoT based. Think about things that are non-human."
4:48 "Maybe the customer wants to have both zero trust sims from Zscaler as well as from your partner. Well, we can use the same set of services globally to deliver uniformity for the customer anywhere in the world."

FAQ

What types of devices does Zscaler Cellular protect?

Zscaler Cellular protects non-human IoT devices operating outside core IT ecosystems, including cellular-connected equipment like vending machines, forklifts, vehicles, track-and-trace systems, and devices managed by non-IT business units such as pharmaceutical distribution networks. The service focuses on devices that require bidirectional access—both outbound traffic and remote access capabilities.

Can I use Zscaler Cellular with my existing mobile network operator?

Yes, Zscaler Cellular supports two deployment models: you can use Zscaler-provided SIMs for global coverage, or integrate your existing mobile network operator partnerships by connecting your private APN directly into the Zscaler service. Both approaches deliver uniform zero trust policy enforcement, and you can even use both models simultaneously for different device populations.

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