Transcript
discovery out there. So, the agents are deployed to all the endpoints that we have out there. That gives you a full scope of your inventory, the status of that inventory, what OS is on there, what patches are missing, etc. That's the first step. That's your platform. That's making sure that you have visibility to what's happening in your organization. And the next step is really making sure that you have a good patching program in place. And that we have with our patch product. So, that puts you in a position where your endpoints are secure and they are being managed autonomously. And, you know, frankly, you don't have the risk for any malware being introduced into your organization. You reduce the risk of malware being introduced into the organization. Again, that provides a better experience for the organization as a whole. And then, you know, kind of the hub of all that is really if there are points where we need human intervention, that's where ITSM comes into play. We've got a great ITSM product that has wonderful workflows that we use to really augment and make the lives easier for my team as well as the team members I work with throughout the world. We have fantastic products and, you know, we are certainly proud to present them to our team members to use. It doesn't take an army, but it does take the metrics, right? You need to understand where you're spending your time from a manual task standpoint and you need to have a plan to work to automate those. It's not something that's going to happen overnight, but it takes persistence and it takes some patience, but it also just takes, you know, really the dogged persistence to make sure you get it done. Doing so, we can leverage the automations that are already built. We can continue to evolve the automations that are out there and really continue to reduce the friction points that any organization might have with their users and making sure they have a great experience. Coupled with that, when you think about what attendance endpoint management means and, you know, the foundational pieces of it with discovery and the patch engine running in there is exposure management. So, what exposure management is going to do for us is that it's really going to give us full visibility what that attack surface looks like in the organization as well as identifying and prioritizing the risks so we can go after those in the highest risk order. So, that's what we're looking forward to with exposure management as we head into the second half of this year, and we continue to work closely with our product teams. And that's, again, one of the cool things that we can do is customer service. We have great interaction with our product teams, and it's really been a benefit to us as well as hopefully our customers.
