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City of Detroit's Data Protection Strategy with Cohesity

Cohesity
05/26/2026
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They all have their missions. What my team does is that we pretty much manage all of the infrastructure for the city. So there's a lot of city services that you're aware of, water, fire, transportation, municipal parking, finance, HR, property taxes, our political departments, our city council, our mayors, pretty much every department in some way, shape or form is having their data secured by Cohesity. I would say what makes Cohesity different from other solutions is that Cohesity is proactive instead of reactive. It has a lot of security features built in from the encryption, the erasure coding, the way that the system itself is very resilient. We're made aware of things that could potentially be wrong before it even happens. Data security was probably one of the highest priorities for us. When we were picking our next solution, things like ransomware protection, making sure that if our environment went down, we could potentially use Cohesity as a source of truth were a very high priority. HPE historically has just been a strong partner here with the city. It just made sense for us to make sure that whatever solution we did take from a backups perspective was compatible with HPE. The improvements and benefits I would say would definitely be the reduction in manpower required for a solution like this. We've been able to drastically reduce, I'd say roughly about 40% of the amount of time, and that is something that we can make productive. Historically we've had someone who's the bulk of their day has been managing a backup solution. That person still works here. It's free to do other things that is productive and helps out the rest of the city. It strengthened our data security and resilience by quite a lot. It makes things like cybersecurity insurance a lot easier to get qualified for. The fact that our stuff is backed up, it's encrypted, it's immutable, it's in multiple locations, and it's something that we just have definitive proof that it works. Our systems need to work pretty much all the time, and because of that we're constantly combating threat actors. When we're dealing with outages, historically the stress has been very high because there is a human factor. If this stuff doesn't work, there is real lives and real people out there that are being impacted, and so that's what causes us to take this stuff extremely seriously. That's why we went out and got an enterprise solution for this. It's nice to know that when the going gets tough, I truly do trust and believe that Cohesity would be right there with us.

TL;DR

  • City of Detroit uses Cohesity to protect data across all municipal departments including water, fire, transportation, finance, and political offices, supporting essential services that citizens rely on daily.
  • The city achieved a 40% reduction in backup management time, freeing IT staff to focus on other productive initiatives while maintaining enterprise-grade protection for critical systems.
  • Detroit selected Cohesity for its proactive security features including encryption, erasure coding, immutability, and ransomware protection, which simplified cybersecurity insurance qualification and strengthened overall resilience.

Summary

The City of Detroit's IT infrastructure team manages data protection for all municipal departments, from water and fire services to finance and transportation. This customer story highlights how Detroit selected Cohesity as their enterprise backup solution to protect critical city services that directly impact residents' daily lives. The city's IT leadership emphasizes that their technology decisions are driven by the need to serve citizens and taxpayers, making data security and system availability paramount. Detroit's implementation of Cohesity addresses multiple strategic priorities: ransomware protection, operational efficiency, and the ability to use backups as a source of truth during outages. The partnership with HPE, a historical technology partner for the city, influenced the selection process to ensure compatibility across their infrastructure stack. The deployment has delivered measurable operational improvements, including a 40% reduction in backup management time, allowing IT staff to focus on other productive initiatives. Detroit's approach demonstrates how public sector organizations are adopting enterprise-grade data protection to meet both cybersecurity insurance requirements and the high-stakes reality of supporting essential municipal services.

Chapters

0:00 - Detroit's IT Mission
0:39 - Proactive vs Reactive Protection
1:21 - HPE Partnership Integration
1:38 - Operational Efficiency Gains
2:25 - High-Stakes Reliability Requirements

Key Quotes

0:29 "... pretty much every department in some way, shape or form is having their data secured by Cohesity."
0:39 "I would say what makes Cohesity different from other solutions is that Cohesity is proactive instead of reactive."
1:45 "We've been able to drastically reduce, I'd say roughly about 40% of the amount of time, and that is something that we can make productive."
2:52 "It's NICE to know that when the going gets tough, I truly do trust and believe that Cohesity would be right there with us."

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