How does ScreenConnect handle UAC elevation requests from end users?

ScreenConnect injects itself into Windows UAC prompts, allowing end users to submit elevation requests with optional reasons. Technicians receive notifications and can approve or deny requests remotely, with the option to scan executables via VirusTotal integration before approval. Approved applications can be converted into automated rules for future requests.

What security measures protect the temporary admin accounts created by ScreenConnect PAM?

Temporary admin accounts use 256-character AES-encrypted passwords that are automatically generated and removed after session completion. Access requires approval from authorized technicians, and all activity is logged. The ephemeral nature ensures no persistent privileged credentials remain on endpoints.

Privileged Access Management in ScreenConnect

Name: Privileged Access Management in ScreenConnect
Uploaded: 2026-05-11T18:05:30-04:00
Duration: 6 min 45 s
Description: TL;DR ScreenConnect PAM intercepts Windows UAC prompts and allows remote approval/denial with VirusTotal scanning integration for security validation before elevation Automated rule creation enables conditional auto-approval of trusted applications, re...

Connectwise

05/11/2026

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TL;DR

ScreenConnect PAM intercepts Windows UAC prompts and allows remote approval/denial with VirusTotal scanning integration for security validation before elevation
Automated rule creation enables conditional auto-approval of trusted applications, reducing manual intervention while maintaining security controls and audit trails
Ephemeral local admin accounts use 256-character AES-encrypted passwords that are automatically removed after session completion, enforcing least privilege access
Administrative dashboard tracks elevation patterns and identifies automation opportunities, helping teams optimize approval workflows based on application usage data

UAC Elevation Automation and Control

This demonstration walks through ScreenConnect's Privileged Access Management (PAM) capabilities, focusing on User Account Control (UAC) elevation handling. The system injects itself into Windows UAC prompts, allowing technicians to approve or deny elevation requests remotely. A key feature is the VirusTotal integration that scans executables against approximately 80 antivirus engines before approval. The platform enables rule creation based on conditions, automating future approvals for trusted applications. This eliminates repetitive manual approvals while maintaining security oversight through detailed logging and notification systems.

Ephemeral Admin Access and Security Dashboard

The second component creates temporary local administrator accounts using 256-character AES-encrypted passwords for technician access. This passwordless administrative logon appears on the Windows lock screen and requires approval before granting access, adhering to least privilege principles. Credentials are automatically removed after session completion. The administrative dashboard provides analytics on elevation prompts, admin logons, PAM-enabled endpoints, and application-level approval patterns. This data helps identify opportunities for rule automation, such as creating auto-approval rules for frequently requested applications like Adobe Creative Cloud.

Chapters

0:00 - Introduction to PAM
0:42 - UAC Elevation Demo
2:16 - VirusTotal Integration
2:36 - Rule Creation Workflow
3:29 - Temporary Admin Access
4:43 - Analytics Dashboard Overview

Key Quotes

0:25 "... allowing you to automate the entire process as well as, from a security standpoint, setting users up with an ephemeral local admin for just operating by the principle of least privilege access and really locking down your security environment ..."
2:23 "... this will run it against, I believe it's about 80 antivirus, to see if there's any known threats ..."
4:24 "... it's creating a temporary, long tail password. It's like 256 character AES encrypted, so very secure ..."
5:29 "... let's say you see 100 requests for Adobe Creative Cloud, and they're mostly manual approvals, then it's like, okay, well, maybe it's time to set up a rule for that, save my team a bunch of time ..."

Categories:

» Cybersecurity » Endpoint Security
» Data Protection

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