Where do I access the GenAI Dashboard feature in Ivanti Neurons?

On any compatible dashboard within Ivanti Neurons for ITSM, look for the Neurons AI tab in the top right corner. Clicking it opens a sidebar with predefined prompts and space for custom queries.

Can I modify the visualizations after they're generated?

Yes, once you've generated a graph or chart, you can edit both the format and the data it's drawing from before adding it to an existing dashboard or creating a new one.

Create Custom ITSM Dashboards with GenAI Prompts

Name: Create Custom ITSM Dashboards with GenAI Prompts
Uploaded: 2026-04-14T16:00:35-04:00
Duration: 1 min 1 s
Description: TL;DR Ivanti's GenAI Dashboard feature enables custom widget creation through natural language prompts within Ivanti Neurons for ITSM. The Neurons AI sidebar provides both predefined prompts and custom query options for generating visualizations from ...

Ivanti

04/14/2026

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TL;DR

Ivanti's GenAI Dashboard feature enables custom widget creation through natural language prompts within Ivanti Neurons for ITSM.
The Neurons AI sidebar provides both predefined prompts and custom query options for generating visualizations from your environment data.
Users can create charts showing incident records grouped by status, service, or other criteria using simple text-based requests.

Summary

This micro-demo showcases Ivanti's GenAI Dashboard feature within Ivanti Neurons for ITSM, demonstrating how users can create custom dashboard widgets using natural language prompts. The feature is accessible via a Neurons AI tab in the upper right corner of compatible dashboards, which opens a sidebar containing both predefined prompts and space for custom queries. The demonstration walks through practical examples including grouping incident records by status and filtering active incidents by service. Users can generate various chart and graph visualizations, then customize the format and data sources before adding widgets to existing dashboards or creating entirely new ones. This prompt-driven approach to dashboard creation represents Ivanti's integration of generative AI capabilities into everyday IT service management workflows, enabling administrators to quickly visualize and analyze their environment data without manual configuration or technical expertise in dashboard design.

Chapters

0:00 - Introduction
0:12 - Accessing Neurons AI
0:26 - Creating Custom Prompts
0:40 - Customizing and Deploying Widgets

Key Quotes

0:05 "It allows you to create custom widgets for your dashboard based entirely on your prompts and your environment."
0:46 "And just like that, your dashboard's got a bunch of new GenAI tricks."

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