Summary
This demonstration showcases Netskope Proactive DEM Enterprise, a digital experience monitoring solution that combines real user monitoring with synthetic transaction monitoring to provide end-to-end visibility across the SASE infrastructure. The platform enables IT teams to identify the root cause of user experience issues by offering a global-to-granular view—starting with all users and drilling down to hop-by-hop analysis from endpoint to application destination. A key differentiator highlighted is the site-centric view, which allows administrators to determine whether performance problems stem from a specific office location, the connection to Netskope's NewEdge POP, or an ISP issue. The solution also monitors device-level factors that commonly impact user experience, including memory utilization and Wi-Fi signal strength, providing comprehensive troubleshooting capabilities across the entire network path.
