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Securing AI Data Access in AWS Bedrock with Zscaler DSPM

Zscaler
03/20/2026
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TL;DR

  • RAG-based AI applications can inadvertently expose sensitive data when knowledge bases include documents beyond their intended scope, allowing prompt injection attacks to extract confidential information.
  • Zscaler DSPM maps the complete access path from AI models to underlying data stores, identifying which sensitive data classifications each model can reach.
  • Proactive alerting notifies security teams when AWS Bedrock knowledge bases contain sensitive S3 data, with integration options for ticketing and automation workflows.
  • Future DSPM capabilities will address shadow AI detection for self-hosted AI workloads running outside managed cloud services like Bedrock or Azure AI Foundry.

RAG Architecture and Data Exposure Risks

This demonstration walks through building a customer-facing chatbot using AWS Bedrock and Anthropic's Claude model with Retrieval Augmented Generation (RAG). The fictional SafeMarch Home Appliances company uses RAG to augment LLM responses with product documentation stored in S3 buckets, enabling the chatbot to answer domain-specific questions about home appliances. However, the demo reveals a critical security gap: when a knowledge base inadvertently includes sensitive documents alongside intended content, users can craft prompts that extract confidential information—in this case, board resolutions detailing a $100 million acquisition plan that the model incorrectly attributes to the user manual.

DSPM Detection and Remediation Workflow

Zscaler DSPM's AI-SPM capabilities provide visibility into which AI models can access sensitive data and through what paths. The dashboard surfaces exposure by model and data classification type, allowing security teams to trace the access path from AWS Bedrock knowledge bases through to specific S3 objects containing regulated data like GLBA-classified financial statements. Beyond reactive investigation, DSPM generates proactive alerts when knowledge bases contain sensitive data, describing potential threats and enabling automated remediation through Jira tickets, ServiceNow integration, or custom workflows. The presenter previews upcoming coverage for shadow AI scenarios where organizations deploy AI workloads outside managed services.

Chapters

0:00 - Introduction and Use Case Overview
1:23 - RAG Architecture Explained
2:39 - Chatbot Demo and Data Extraction
4:13 - DSPM Dashboard Investigation
5:34 - Alert Configuration and Remediation
6:34 - Preview of Shadow AI Capabilities

Key Quotes

3:47 "So you can see here that it actually exposes information it's not supposed to. Specifically, it tells us that there is a top-secret document that outlines plans to acquire Acme Tech for 100 million US dollars by March 2026."
5:54 "A malicious user could submit a harmful prompt or query, enabling them to extract sensitive data from the model if it is not properly secured. And that's exactly what happened."
6:55 "It's one thing to use a managed AI service from AWS like Bedrock or from Azure like Azure AI Foundry. It's a different thing to deploy a virtual machine with some AI software running on it."
Categories:
  • » Webinar Library » Zscaler
  • » Data Protection » Backup & Recovery
  • » Cybersecurity » Cloud Security
  • » AI & Machine Learning
  • » Data Protection
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Tags:
  • AI & Machine Learning
  • Data Protection
  • Cloud Security
  • Demo
  • Technical Deep Dive
  • Data Security Posture Management
  • AI Security
  • AWS Bedrock
  • Retrieval Augmented Generation
  • Prompt Injection
  • Large Language Models
  • Knowledge Base Security
  • Shadow AI
  • GLBA Compliance
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