Does adopting Veeam Data Cloud mean T-Systems is abandoning traditional VCSP services?

No. T-Systems is adding Veeam Data Cloud to their portfolio, not replacing existing services. They continue to operate private and public data centers while offering cloud-based services to meet diverse customer needs, particularly for those with security restrictions requiring private infrastructure.

What are the main operational advantages of Veeam Data Cloud for service providers?

The platform eliminates the need to build and maintain per-customer infrastructure, operates on a pure OpEx model without capital expenditure requirements, enables faster time to market for new services, and allows providers to offer protection for applications like Salesforce without developing specialized expertise or infrastructure.

How does T-Systems decide whether to offer Veeam Data Cloud or traditional VCSP services to customers?

The decision is customer-driven. For cloud-ready customers, especially those already using Microsoft 365, T-Systems typically offers Veeam Data Cloud first for faster deployment. For customers with security restrictions or cloud hesitancy, they recommend private infrastructure services while maintaining the flexibility to offer both options.

Veeam Data Cloud for Service Providers: T-Systems Case Study

Name: Veeam Data Cloud for Service Providers: T-Systems Case Study
Uploaded: 2026-03-12T15:38:36-04:00
Duration: 27 min 35 s
Description: TL;DR T-Systems added Veeam Data Cloud to complement existing private data center services, driven by customer demand for cloud-based backup and the operational simplicity of not maintaining per-customer infrastructure The platform enables a pure OpEx ...

Veeam

03/12/2026

0 (0%)

Report Like Favorite

TL;DR

T-Systems added Veeam Data Cloud to complement existing private data center services, driven by customer demand for cloud-based backup and the operational simplicity of not maintaining per-customer infrastructure
The platform enables a pure OpEx model and faster time to market, allowing T-Systems to offer services for applications like Salesforce without building specialized infrastructure or developing deep expertise
Microsoft 365 backup is the most popular initial service, with a 400-user customer deployment serving as the catalyst for company-wide adoption and customers already requesting additional SaaS protection services
Early adoption presented some process challenges before full VCSP support matured, but the predefined environment allows consultants to focus on customer strategy rather than infrastructure maintenance
T-Systems maintains a hybrid approach, offering Veeam Data Cloud for cloud-ready customers while preserving private infrastructure options for organizations with security restrictions

T-Systems' Strategic Approach to Veeam Data Cloud

T-Systems, a major Deutsche Telekom subsidiary and established Veeam Cloud & Service Provider (VCSP), discusses their decision to add Veeam Data Cloud to their existing portfolio rather than replace traditional hosting services. The company maintains its private and public data center offerings while expanding into cloud-based backup as a service to meet growing customer demand for SaaS solutions. This hybrid approach allows T-Systems to serve both cloud-ready customers and those with security restrictions requiring private infrastructure, with Microsoft 365 backup emerging as the most popular initial service offering.

Operational and Financial Benefits of the Platform

The conversation reveals key advantages driving T-Systems' adoption: elimination of per-customer infrastructure requirements, faster time to market for new services, and a pure OpEx financial model that reduces capital expenditure pressure. Jochen Meixner, a consultant with 10 years of Veeam experience, emphasizes how the predefined environment allows the team to focus on customer consulting rather than infrastructure maintenance. The platform also enables T-Systems to offer services for applications like Salesforce where they lack existing infrastructure or deep expertise, expanding their addressable market without significant upfront investment.

Implementation Experience and Customer Response

T-Systems' journey began as an early adopter when a customer with 400 Microsoft 365 users required rapid deployment, serving as the catalyst for company-wide mobilization to fast-track the offering through legal and commercial processes. While early-stage product maturity presented some challenges before full VCSP support was available, the onboarding process proved straightforward once Veeam's service provider processes matured. Customer response has been positive, with clients already requesting additional Veeam Data Cloud services beyond the initial Microsoft 365 offering, particularly ServiceNow backup, indicating strong market demand for expanded SaaS protection capabilities.

Chapters

0:00 - Introduction and Guest Overview
2:00 - T-Systems' Service Model Evolution
6:00 - Key Drivers for VDC Adoption
9:00 - CapEx vs OpEx Financial Model
13:00 - Time to Market and Onboarding
16:30 - Service Portfolio Strategy
19:30 - Lessons Learned and Future Outlook
23:30 - Internal Decision-Making Process
26:30 - Closing Remarks

Key Quotes

2:31 "We are not changing the model. We are adding the model. We will remain in the business of own data centers, and public and private data centers, but we will add the cloud services to our portfolio ..."
6:16 "The main driver behind this is it's easy to set up. You have a predefined environment. You don't need to build an own infrastructure. You can concentrate on bringing services to your customers and not to maintain the infrastructure."
10:09 "For many customers or for new customers and not some smaller customers, it's much easier to use the cloud-based service because the environment is there and scale it. So, this is much easier than to build up this for each customer on your own."
15:19 "You can offer services for applications you are not that experienced in, or you don't have own infrastructure for, like Salesforce. Yeah, it's the same for us, like for you, but with the VDC, we are able to offer it and support it."
18:27 "Over 80 percent of the audience responded that they would look for a backup as a service offering to protect SaaS, which is huge because ultimately means that, you know, these customers out there, they don't want to do it alone."
24:04 "At this time, we had a customer with around 400 users who wanted to have an M365 backup rather fast. So, this was the perfect opportunity to push the BDC. It was the perfect time and the perfect offering for this."

Categories:

Tags:

Show more Show less

Browse videos

Upcoming Webinar Calendar

04/29/2026

12:00 PM

04/29/2026

Strategies for Safeguarding AI in Applications, Agents, and APIs

https://www.truthinit.com/index.php/channel/1893/strategies-for-safeguarding-ai-in-applications-agents-and-apis/
04/30/2026

10:00 AM

04/30/2026

Insights from the 2026 Keepit Annual Data Report on SaaS Data Protection

https://www.truthinit.com/index.php/channel/1868/insights-from-the-2026-keepit-annual-data-report-on-saas-data-protection/
04/30/2026

01:00 PM

04/30/2026

The New Economics of a VMware Exit

https://www.truthinit.com/index.php/channel/1880/the-new-economics-of-vmware-exit/
05/06/2026

02:00 AM

05/06/2026

Transforming AI's Potential: Proactively Identifying Attacks Before Breaches Occur

https://www.truthinit.com/index.php/channel/1886/transforming-ais-potential-proactively-identifying-attacks-before-breaches-occur/
05/06/2026

10:00 PM

05/06/2026

World Password Day: Strategies for Managing Your Passwords Effectively

https://www.truthinit.com/index.php/channel/1913/world-password-day-strategies-for-managing-your-passwords-effectively/
05/07/2026

05:00 AM

05/07/2026

World Password Day: Strategies for Managing Your Passwords Effectively

https://www.truthinit.com/index.php/channel/1914/world-password-day-strategies-for-managing-your-passwords-effectively/
05/07/2026

01:00 PM

05/07/2026

World Password Day: Strategies for Managing Your Passwords Effectively

https://www.truthinit.com/index.php/channel/1915/world-password-day-strategies-for-managing-your-passwords-effectively/
05/12/2026

01:00 PM

05/12/2026

Transforming Black Box to Glass Box: Revealing Hidden Threats and AI Risks through Data Lineage

https://www.truthinit.com/index.php/channel/1895/transforming-black-box-to-glass-box-revealing-hidden-threats-and-ai-risks-through-data-lineage/
05/12/2026

11:30 PM

05/12/2026

Effective Strategies for Safeguarding Active Directory and Minimizing Data Exposure

https://www.truthinit.com/index.php/channel/1888/effective-strategies-for-safeguarding-active-directory-and-minimizing-data-exposure/
05/13/2026

01:00 AM

05/13/2026

Transforming the Black Box: Revealing AI Risks and Hidden Threats through Data Lineage

https://www.truthinit.com/index.php/channel/1890/transforming-the-black-box-revealing-ai-risks-and-hidden-threats-through-data-lineage/
05/13/2026

05:00 AM

05/13/2026

Transforming Black Box to Glass Box: Revealing AI Risks and Hidden Threats through Data Lineage

https://www.truthinit.com/index.php/channel/1894/transforming-black-box-to-glass-box-revealing-ai-risks-and-hidden-threats-through-data-lineage/
05/21/2026

11:00 AM

05/21/2026

The Autonomous Era: Orchestrating a Resilient Enterprise

https://www.truthinit.com/index.php/channel/1372/the-autonomous-era-orchestrating-a-resilient-enterprise/