City of Phoenix Achieves Sub-5-Minute Recovery with Veeam
TL;DR
- City of Phoenix selected Veeam for data resilience leadership and seamless integration with Pure Storage virtualized environments to support disaster recovery initiatives across municipal services.
- The IT team restored a critical Dial-a-Ride server for disabled residents in under five minutes using Veeam, demonstrating zero-tolerance approach to data loss in public services.
- Phoenix leverages Veeam's CyberSecure maturity program to establish credibility with their information security office and demonstrate adherence to cybersecurity protocols and testing standards.
Summary
This customer testimonial features the City of Phoenix IT leadership discussing their deployment of Veeam for data protection and disaster recovery. Jerry Simpson, Deputy CIO, along with Disaster Recovery Manager Godefred Wononuah and Backup & Recovery Engineer Eric Forman, explain how the city selected Veeam for its leadership in data resilience and integration with their Pure Storage virtualized environment. The team highlights a critical recovery scenario involving the Dial-a-Ride program for disabled residents, where Veeam enabled server restoration in under five minutes with no service interruption. The city emphasizes the importance of mature cybersecurity frameworks like CyberSecure for establishing credibility and meeting information security office requirements. Looking forward, Phoenix plans to expand their Veeam implementation with Vault and Recovery Orchestrator to strengthen their overall data protection posture across all municipal services, from airport operations to water services and waste collection.
Chapters
0:00 - Introduction and City Overview0:18 - Why Phoenix Chose Veeam
1:19 - Critical Recovery Success Story
2:34 - Future Plans and Partnership
Key Quotes
0:18 "So the reason we chose Veeam was for its, well, for its leadership in the area of data resilience."1:41 "Within less than five minutes, my team was able to bring back the server up and we resumed services uninterrupted."
2:56 "So BEAM is more than just a vendor for the city of Phoenix. They've become a partner and it's been pretty seamless."